Flash player 24.0.0.186 run in Google Chrome can not connect to socket server.

[fengy12353241]

Today(2016-12-13),a lot of users come to report that they can not login to the game when they use google chrome.

I saw that the flash player automatic update to 24.0.0.186 in the Chrome's plugins list. And when I test my game app in chrome, I can not login to the socket server.

I received the securityError. But my game run in IE is OK.

The version of flash player in my IE is   23.0.0.207.

Why chrome update to higher version?

Why it can not connect to my server?

How can I deal with the problem?

[ilyak73252320]

+1

[алексей56441722]

++

[fengy12353241]

After I update the version down to 23.0.0.207 version, I can login to the game. But it was updated to 24.0.0.186 automatically in several minutes later. What should I do ?

Now all of my users can not use google chrome.

[fengy12353241]

[Amrita Gangwani]

Hi,

Can you please try it after clearing the cache? The issue is not reproducible at our end, once you have your cache cleared. If it is still reproducible can you mention any specific network requirements.

This is the observation at our end:

Thanks!

[fengy12353241]

Hi,

Thank you for your reply.

I have clean the cache of chrome. The problem still there. You can scroll your mouse to the bottom over the log area. Then you can see the securityError.

[fengy12353241]

And you can click the [All] button to see the whole log.

[Amrita Gangwani]

I did scroll to the bottom and waited for about a minute or two. I still don't see the securityError in the logs/All/Debug fields.

[fengy12353241]

You can click "确定" button to goto the login page. Like follows:

After you login successfully. Go to the URL http://cnss.yt.feidou.com/  to login my game. You can get the socket connect error.

[fengy12353241]

After you login success and get the right cookie, you can continue to the connecting socket step.

[fengy12353241]

[ilyak73252320]

Issue has been created https://tracker.adobe.com/#/view/FP-4198184

[fengy12353241]

Hi

Can you get the securityError?

[Amrita Gangwani]

Hi,

We were able to reproduce the issue. We are investigating it.

You may follow up on https://tracker.adobe.com/#/view/FP-4198184

Thanks!

[_maria_]

Moved from Flash Player Beta Channel to Using Flash Player   24.0.0.186 is a stable release, not beta, as such, posts regarding this version should not be in the https://forums.adobe.com/community/labs/flashruntimes/flashplayer forum.

[chris.campbell]

Hello,

Can you tell me what ports your application is using for communication?  If you add the following to your mms.cfg, does it "fix" the problem?

EnableInsecureSocketPorts=1

mms.cfg file location

Assuming a default Windows installation, Flash Player looks for the mms.cfg file in the following system directories:

• 32-bit Windows - %WINDIR%\System32\Macromed\Flash

• 64-bit Windows - %WINDIR%\SysWow64\Macromed\Flash

Note: The %WINDIR% location represents the Windows system directory, such as C:\WINDOWS.

Macintosh /Library/Application Support/Macromedia

Linux /etc/adobe/

Note: Unlike Windows and Macintosh, the Linux player is in a directory named adobe, not in one named Macromed or

Macromedia.

Google Chrome

Google Chrome uses its own version of the mms.cfg file, saved at:

• Mac: /Users/<username>/Library/Application Support/Google/Chrome/Default/Pepper Data/Shockwave

Flash/System

• Win: %USERNAME%/AppData/Local/Google/Chrome/User Data/Default/Pepper Data/Shockwave Flash/System

The System directory may not exist. If not, create it manually.

Note: Directives such as those relating to updating Flash Player are not honored as Google embeds Flash Player in

Chrome and all updates are released by Google.

You might use third-party administration tools, such as Microsoft System Management Server, to replicate the

configuration file to the user's computer.

Use the standard techniques provided by your operating system to hide or otherwise prevent end users from seeing or

modifying the mms.cfg file on their systems.

[Guest]

same problem for me,how long time to solve it?

[fengy12353241]

The port of my game server is 8080.

After I add a file mms.cfg to '• Win: %USERNAME%/AppData/Local/Google/Chrome/User Data/Default/Pepper Data/Shockwave Flash/System' , the problem still there.

[Rohit Guglani]

Hi Everyone,

We have updated our Beta channel with the fix for this problem. Kindly download the Beta from labs.adobe.com/downloads/flashplayer.html and let us know if this fixes the issue.

Regards,
Rohit

[fengy12353241]

Hi Rohit,

I have updated to the beta version. The problem is fixed. I can connect to the socket server and login in to the game.

Thank you for your help.

And when will update automatically to users client?

[Amrita Gangwani · Accepted solution]

Hi,

The issue is resolved with our latest release FP 24.0.0.194. Please, verify!