Flash Player 9 won't install on Mac OSX(PC)

Report · May 11, 2007

I got a prompt on a website saying that I needed to download FlashPlayer 9 and plug-in. I downloaded the installer and tried to install the application. When I get the test page I also get the same prompt telling me I need the plug-in and taking me back to the page where you download the installer. In other words, I'm going in circles. Something is preventing the application from installing. And most web pages have cube questionmark icons where I should be viewing flash content.

Any suggestions would be greatly appreciated

Report · Oct 01, 2007

I'm have a major headache getting flash player 9 to work...By the looks of this thread and a couple others this has been a headache fore a lot of people -- both Mac and PC -- for a while. I've done the permissions fix, I've unistalled and reinstalled about 50 times. can someone PLEASE tell me a concise fix to this problem. I'm on a mac, using OSx.2.8, I use mainly firefox as my browser. Surely after all this time there must be a solution. Some of these threads originated almost a year ago. I'm really fed up.

Report · Oct 01, 2007

Did you go in and look at your Quicktime settings in the system preferences? I have posted the directions many time above.

This may not work for you, but I didn't see that you tried it in your post. It COMPLETELY fixed my problem. Amazing how happy one gets when Flash is working again. :)

That's just my two cents.
Good luck!!

Report · Oct 02, 2007

yes I did change my quick time preferences as suggested. Still nothing.
After my last post I wen back and tried everything once more - systematically. I uninstalled, THEN repaired the permissions, Then reinstalled and I've managed to get it working in Safari, but that still sort of sucks because Apple (with their genius for engineered obsolescence) has stopped updating Safari for my old OS about a year ago and the browser just no longer cuts it. I really would like it to work in Firefox. : (

I'm more amazed that judging from these threads, this seems to have been a problem close to a year as well but Adobe still makes the player readily available to download without any sort of warning or otherwise patches. I really expected more from Adobe. This is really hampering my work.

Report · Oct 02, 2007

I tried everything mentioned in this fourum. i havent found much else anyware else...

Installing flash on another profile fixed my primary login's problem, it dint work at first, but then tried installing it on my primary profile and worked...heres my log..

1. Youtube flash reported missing java/flash (Safari)
2. Tried with Firefox (Already installed)
3. Clicked link that youtube suggested, arriving at Adobe website
4. Attempted install with downloaded file, (Failed with the permission error)
4.5 Re-downloaded installer, and re-attempted
5. Browsed the web, this being the most "On Topic" of the sites i found, and tried EVERYTHING listed above. (I'm not typing it all out)
6. Failed, and started to think out the box, "Permission error? = Try limited account
7. Installed fine, and worked on that profile
8. Returned to primary account, to find same error as before (Youtube, & Other flash sites)
9. Ran the installer on Primary account.
10. Installed fine.
11. Problem solved

Hope this helps

Report · Oct 02, 2007

I tried everything mentioned in this fourum. i havent found much else anyware else...

Installing flash on another profile fixed my primary login's problem, it dint work at first, but then tried installing it on my primary profile and worked...heres my log..

1. Youtube flash reported missing java/flash (Safari)
2. Tried with Firefox (Already installed)
3. Clicked link that youtube suggested, arriving at Adobe website
4. Attempted install with downloaded file, (Failed with the permission error)
4.5 Re-downloaded installer, and re-attempted
5. Browsed the web, this being the most "On Topic" of the sites i found, and tried EVERYTHING listed above. (I'm not typing it all out)
6. Failed, and started to think out the box, "Permission error? = Try limited account
7. Installed fine, and worked on that profile
8. Returned to primary account, to find same error as before (Youtube, & Other flash sites)
9. Ran the installer on Primary account.
10. Installed fine.
11. Problem solved

Hope this helps

Report · Oct 02, 2007

quote:

Originally posted by: Dailafing
....
6. Failed, and started to think out the box, "Permission error? = Try limited account
7. Installed fine, and worked on that profile
8. Returned to primary account, to find same error as before (Youtube, & Other flash sites)
9. Ran the installer on Primary account.
10. Installed fine.
11. Problem solved

Hope this helps

I'm sorry I don't understand what you mean by limited account. I'm the only user of my computer.

Report · Oct 02, 2007

quote:

Originally posted by: popmod

I'm sorry I don't understand what you mean by limited account. I'm the only user of my computer.

Create a new account:

1. click apple logo on top left, then "system preferences"
2. hit "accounts", under "system"
3. (Depending on security settings you may need to press the gold lock (Bottom left) to authenticate changes on this pane)
4. after authenticate changes, hit the "+" (Plus) button, next the "-" (Minus) button, under the list of currently installed users.
5. Enter; Name, Short Name, Password, Verify the password, Optionally provide a hint. (I did not have a password on the 2nd account, but did have on 1st, (16 Chars) - "Note you only need a "name" no other fields are required, baring in mind it will alert you that no password is set, cant remember what it says exactly though..."
6. After confirming details, the new account will be in the list, and i think by default, "Allow this user to administer this computer" is selected, "Off" by default. But just make sure it is, you'll find it right in-front of you after creating the account.

I don't believe any other settings are relevant, but the default view for this user account is "Simple Finder" and can only access iTunes, Safari... and other basic things...

Let me know if this helps anyone... thanks

I have attached video tutorial, heres the link if all else fails Click Here

Edit: Removing failed Youtube video embedding

Report · Oct 02, 2007

DAMN! SO close!!
I followed your advice, and created another login.
When I logged under this second ID flash seemed to work in Firefox, and I thought "Excellent!"
But - when I returned to my administrative ID and uninstalled, again repaired the permissions and then reinstalled Flash, nothing had changed. Its weird how it will work in the secondary ID but no the primary one. I wonder if I'm still doing something wrong or misunderstood your instructions. I read them like 10 times but I admit this makes no sense to me.
Thanks so much btw for your time in helping sort this out..We're almost there I think (hope)

Report · Oct 02, 2007

I had this problem on my G4 MDD Powermac. I tried all deleting all these files and re-installing but it was a temporary one time fix. FINALLY, I found a solution on another of these forums. It was:
1 Open System Preferences
2 Open Quicktime
3 Select Advanced Tab
4 Select Mime Settings Button
5 Everything should be selected except
Images
Miscellaneous

After I made these changes Everything started working correctly.

Report · Oct 05, 2007

I did as TMC Design did 08/01/2007...BUT... after changing te QT pref pane and before the FP9 download which worked (before I hand and error 1008:5,-5000 access denied error) I quit my browser..
Than went in the QT Pref Pane and DISabled the MIME settings for FP in Images and Misc.
I restarted my browser and everything is working;

I'm on Safari and an Intel based Macbook Pro with OS 10.4.10

Report · Nov 12, 2007

The QuickTime / FlashPlayer 9 Issue: what worked for me. PPC Macintosh 10.4.10

My problem was that FP8 worked fine but I had to use FP9 to upload photos onto MySpace. With 9 I was getting the QuickTime icon on many web sites and YouTube no longer worked. None of the many solutions that I tried worked -- the big problem is that every one of them assumed that this was a) a Windows problem and b) it only affected FireFox. Mac instructions were included as an afterthought, if at all, and they were wrong.

The following works on a PPC Mac with both QuickTime 3(beta) and FireFox. I am running 10.4.10 on a G5.

Run Software Update to ensure you have the latest version of QuickTime and the Safari Beta (download and upgrade to the Safari Beta if running Safari 2)..

Open QuickTime Player

Open QuickTime Preferences, go to "Advanced" and uncheck "Enable Flash". Go to "MIME SETTINGS", open "Images -Still Image Files" and uncheck "Flashpix Image". Click OK

Quit QuickTime

Download the latest version of FP9. Quit your browser.

Reinstall FlashPlayer 9 (this is the important step that everyone leaves out).

It is a good idea to open DiskUtility and run Permission Repair

The above worked for me, I hope it works for you, too.

Report · Nov 13, 2007

Well I disagree. What you're doing is moving the plugins into a folder that Quicktime isn't taking charge of. There isn't anything wrong with the plug-ins or their installation itself. And at that point you've worked around the problem, but you haven't really solved it.

Report · Nov 13, 2007

>And at that point you've worked around the problem, but you haven't really solved it.<

You are missing the point. It is true that I have worked around the problem. But it is Apple, ADOBE and the community that developed FireFox that have not solved it. The reason that I include Apple is that it often doesn't work in Safari unless the first set of fixes that I posted are done. It is absurd to think that ADBE should not fix the installation process so that these issues are resolved regarding Safari.

Let's face it: FireFox is amateur hour run amuck. No one should depend on it for anything. Were it not for the fact that it does certain things better than any other browser, no one would. There's the problem. It has to be supported even though logic dictates that it shouldn't.

ADOBE is partly responsible. For me, reinstalling FP 8 always worked except that MySpace required FP 9 earlier this year to upload pictures on a Mac. Until I discovered these fixes and workarounds, I would install FP 9 to upload my pics and then install FP 8 so that other web sites would work properly. Yesterday, I dedicated four hours to this problem and got it licked. That's insane. There is no place that I could find -- including on ADOBE's web site -- where a complete set of instructions can be found for making FlashPlayer 9 work properly on a Macintosh. Well I figured it out. You want to scold me because I actually worked around the problem instead of solving it? It shouldn't have been my problem to solve. It now works properly and that was my only goal. You should not worry so much about who is right. Until this is fixed, I am.

Of course, everything will probable screw up the second I upgrade to Leopard.

Report · Nov 19, 2007

Greetings Flex-related minions,

I want to believe... but my faith wavers.

Safari 3 foibles: I am encountering a frustrating Safari 3 / Flash 9 problem where my Flex {or Flash URLs} won't play in the Apple browser, but do fine in Camino and Firefox {Cairngorm example}. Technically, F9 does install - it simply doesn't work w/Safari3 so I hope this forum will resolve it for me. What I do actually get is the std Flex/SWF Blue-Gray background wash gradient w/no content - but again in Safari only. I have uninstalled {my PPC OSX10.4.11} using the Adobe posted Uninstaller several times and re-Installed the latest download of Player 9 in an infinite regression loop of circle-jerking with no payoff. I have uninstalled and then re-installed Flex Builder 2 several times trying to sort this out as well.
- No, I have never set QTime to MIME Flash, nor have I had FlashPIx turned on.
- I will try Bentley Wofle's 10/22/2007-posted file permissions, etc, trick, but I seriously doubt THAT is my problem since some portion of the SWF is appearing in the window {distinctive bkgd wash} and in these files work in other browsers. I upgraded to Apple's system update last week and did a rare install w/o checking for what Apple was sending me {Safari 3} or I would have waited, so if anyone knows where to download the older version .dmg I'd love to have that around a while longer, but it's not on Apple's site anywhere I have found.

Flex Builder 2: As another issue, I am growing weary of the "Help" option in Flex that launches Firefox twice when it is already running and results in a dialog to cancel the duplicate attempt. If I use another browser, like Safari, I can read the lessons and tutorials, but again, it's not displaying my Flex work so that requires re-setting prefs each time I want to look something up, and then back again to be able to see the SWF files actually run. Finally, when I re-launch my browser those help files are simply not found {the listing are cached, but clicking gives me std not-found error} and I find the URL string pointing into the Flex Builder 2 application itself. Now, re-launching them from within Flex Builder WILL work, but I've lost my place and must always start from scratch. Is there a reason why you cannot provide a more stand alone help system -and- more importantly, is there a work around?

I have found this Adobe on-line developer system a poor resource to address issues so far.
The number of rec'd install locations is confusing... I am a developer using the Flex SDK with a version of Flash {debugging} not available as a stand alone installer - why not allow developers access to these older/other versions? So, if I make one upgrade from a browser to std Flash 9 Player while sorting this out, I then lose the debugger version and have to uninstall Flex and re-install it.

As an old Director hand who has been using Flash since Buzz Kettles showed it to me before MacroMedia released it, this Flex2 has been a hella-more fragile, brittle, and temperamental development system than I expected - especially given it's relative age. I want to believe in write-once + deliver-many and the relatively high visual quality basic applications present themselves under Flex/Flash - but this is all peaking the ridicul-o-meter { a device to measure things of a ridiculous nature} for me as I push to complete a project for January's MacWorld show. I have just enough time to do one path or another before my deadline... but, craziness abounds and I am wondering why I don't just turn my attention to AJAX purely.
Convince me otherwise, please.

Report · Nov 19, 2007

UPDATA:
OK, removing the "Flash Player.plugin" + "Flash Player Enabler.plugin" from Library/Internet Plug-Ins manually before a re-install did what no auto-magic process has done thus far ... Cairngorm and my own work is now working in Safari 3!
PS - I found the link on the Apple discussions for those with similar troubles http://discussions.apple.com/click.jspa?searchID=1707840&messageID=5470589board.

All other issues still outstanding and I'm still ruminating my involvement with the Flex family.

Report · Dec 04, 2007

quote:

Originally posted by: Mr Wraptures
Greetings , so if anyone knows where to download the older version .dmg I'd love to have that around a while longer, but it's not on Apple's site anywhere I have found. ..

As an old Director hand who has been using Flash since Buzz Kettles showed it to me before MacroMedia released it, but, craziness abounds and I am wondering why I don't just turn my attention to AJAX purely.
Convince me otherwise, please.

I don't want to get into a Flex discussion here.. there are other forums specific to that, and if you have a legit issue with Flex Builder you DO, as a customer, have the ability to phone Flex support and file a bug. But I did want to add that you can get old debug players here:
"Archived Adobe Flash players available for testing purposes" ( http://www.adobe.com/go/tn_14266)

That said, I think you'll find that Flex 3 will continue to iron out some of the issues around Flex development. And I think you'd also find that Ajax is a bit of a minefield. We're not perfect, but Ajax isn't either! :)

Also, it's been so long since anybody said "Buzz Kettles" that it gave me a warm fuzzzy smile! Maybe I've been here too long...... :)

Report · Apr 18, 2008

Hi,
I have so far:
Repaired my disk permissions
Run the flash uninstaller
Deleted all browsers except a newly updated Safari
Modified my Quicktime MIME settings

Every time I have ever tried to run the latest installer, it always thinks I am running an Intel Mac. I am running a dual G4 MDD.

Please help!

Report · Apr 19, 2008

Fixed this.

First I used the 'Intel' installer. This is a universal binary which means it works on both PowerPC and Intel processors. I'm not sure why Adobe offer 2 separate installers when one will do (is it for people still running OS 9?), or why the PPC installer failed to recognise my G4 correctly.

The UB installer are least ran (!), but failed on the last step accessing the file ReplaceCR.sh in my home directory. I couldn't see this at first, until I changed its owner to me using the following in the terminal:
sudo chown myUserName ~/ReplaceCR.sh (if you want to do this replace your username obv 😉 )

I think this is an Adobe file, but I don't know how it's permissions got mangled (as a result of the previous botched installation attempts?) or why 'Repair Permissions' didn't fix it.

Anyway, running the installer again showed this fixed the issue. Hope this helps anyone still struggling with this.

Report · Apr 19, 2008

Okay, finally got it to install using a slightly different method. Couldn't get the 'ReplaceCR.sh' Terminal fix to work, as the 'ReplaceCR.sh' file wasn't even getting installed. FYI, I'm using a G4 PPC PowerBook that was previously getting recognized as an Intel by the installer.

1. Downloaded universal binary installer (the one that says it's for Intel Macs).

2. Logged in as an admin. Changed permissions on my home folder to:
Owner: (my username)
Note: Owner was previously 'system.' (If you see a locked icon next to the owner, you will need to enter your admin password to unlock first.)
Access: Read & Write
Group: (my username)
Note: Group was previously 'admin.'
Access: Read & Write

3. Changed permissions on my account's Library directory to:
Owner: (my username)
Access: Read & Write
Group: (my username)
Access: Read & Write

4. Hit "Apply to enclosed items."

5. Ran installer. Worked perfectly - none of the previous errors showed up.

6. Repaired disk permissions with Disk Utility to get things back to the way they were.

One more note: I'm not totally sure if steps 3 + 4 are necessary, but this procedure worked for me. Cheers.

Report · Apr 17, 2008

thanks bentley

Report · Sep 14, 2008

STLWriter,
We heard you the first time! 🙂

Report · Sep 26, 2008

hi

just fixed this issue. i am using a macbook (early 08). intel. os x 10.5.5. QT 7.5.5(249.13).

after trying the perms thing over and over i went ahead and created a new admin user. switched to that user. installed flash 9. all is ok (so far) with my regular user as well as the new temp user.

Report · Sep 30, 2008

hi i'm having the same issues with flashplayer 9 not seeming to install and i am really reaching the end of my rope. i have a 800mhz ppc g4 laptop 1mb ram 1 gb sdram system 10.4.11. after i seem to install 9 when i return to a website with flash based content tells me i still need it. i tried the disk permissions thing and i checked the quicktime system preferences thing(flash stuff was already unchecked) i've uninstalled and installed. nothing is working. i can't believe this is such a clusterf*ck. can someone please get me out of hell?!!!!!

Report · Sep 30, 2008

sorry, forgot to say i'm using safari browser 3.1.2 ....PLEASE HELP!!!