• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Flash Player crashes when pressing Enter

New Here ,
Feb 27, 2016 Feb 27, 2016

Copy link to clipboard

Copied

My Flash Player plugin for Firefox crashes every time I press the Enter key. Flash Player version is 20.0.0.306, Firefox is 44.0.2 and OS is Windows 8.1. What's causing this and how could I solve it? Thank you

Views

489

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 28, 2016 Feb 28, 2016

Copy link to clipboard

Copied

Hi,

Does it crashes on specific page? Could you please try with an older version of firefox.

Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 29, 2016 Feb 29, 2016

Copy link to clipboard

Copied

Hi,

No, it doesn't crash on a specific page, but on any site where I'm using it. Unfortunately I don't have access to earlier versions of Firefox

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 29, 2016 Feb 29, 2016

Copy link to clipboard

Copied

I would also suggest you to try and clear your browser cache and try again. Also, if you can uninstall flash and install it again. Here is the link to the earlier firefox versions Directory Listing: /pub/firefox/releases/ ‌

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 04, 2016 Mar 04, 2016

Copy link to clipboard

Copied

LATEST

First, if you haven't rebooted since you started having this problem do that.  Actually shut the machine down and start it back up.

I'd recommend moving to the 64-bit Firefox Beta for Windows 10.  It's much better in general. 

You can find a link here:

Mozilla Firefox Web Browser — Download Firefox Beta in your language — Mozilla

If it's still crashing, go to about:crashes

Click the first few links.

Paste the resulting address from the window that gets launched to this page.

Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines