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Flash player crashing with Firefox

Guest
Oct 23, 2016 Oct 23, 2016

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I'm using a windows 10 laptop and flash player seems to consistently crash. Whats strange it will work randomly at times if I reload a few times but that only happens few and far between. I have the latest version of flash, I have tried disabling hardware acceleration and disabled flash protected mode as well. I can't even get this site to load without crashing. Adobe - Flash Player : Settings Manager - Global Privacy Settings Panel

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Adobe Employee ,
Oct 23, 2016 Oct 23, 2016

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Hi,

Please reply with following details:

1) Flash Player version

2) Browser used

3) URL or site which crashes for you

4) If possible, a screenshot of the same.

Thanks!

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Guest
Oct 23, 2016 Oct 23, 2016

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Adobe Employee ,
Oct 24, 2016 Oct 24, 2016

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Hi,

Is your Windows 10 system a 64-bit system?  If so, are you using the 64-bit version of Firefox?  If not, please try using the 64-bit Firefox, which is much more stable than the 32-bit version of Firefox, on 64-bit systems.  64-bit Firefox is available for download at Mozilla Firefox Web Browser — Download Firefox in your language — Mozilla

--

Maria

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Guest
Oct 26, 2016 Oct 26, 2016

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I installed the 64bit version and still am having trouble with the crashing.

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Adobe Employee ,
Oct 25, 2016 Oct 25, 2016

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Please go to about:crashes in Firefox.

Right click a couple of the links, and choose open in new browser tab.

The names of the links should turn purple, and change to begin with the letters "bp-".

Right click on those links again, and choose Copy Link Address.
Paste them in a reply here, and I'll be happy to take a look.

Thanks!

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Adobe Employee ,
Oct 26, 2016 Oct 26, 2016

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Okay.  Please follow the directions in the previous post and provide some crash dumps so that I can examine them.

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Guest
Oct 26, 2016 Oct 26, 2016

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Where is about:crashes in Firefox?

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Adobe Employee ,
Oct 26, 2016 Oct 26, 2016

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Oh, type it in the address bar. 

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Guest
Oct 28, 2016 Oct 28, 2016

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Crash Data for Firefox

Crash Data for Firefox

Crash Data for Firefox

Heres a few, I guess its the blue ones not the purple ones with bp

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Adobe Employee ,
Nov 01, 2016 Nov 01, 2016

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This isn't a crash in Flash Player.  It's crashing in nahimicmsiosd.dll

I'm not familiar with this DLL or the company that is associated with it, but here's a brief set of Google search results for it:

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=nahimicmsiosd.dll

There seem to be a lot of similar complaints about other plugins (Unity) as well.


I couldn't figure out what product it was, so I can't really tell you how to uninstall it.  I'm unclear on whether it's another plug-in, some adware you might have picked up, etc.  You could try searching the filesystem for that file.  You might get some clues based on the folder it lives in.

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