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October 7, 2017
Question

flash player is enabled but still doesnt work - Edge browser

  • October 7, 2017
  • 3 replies
  • 4036 views

can someone please help me figure out how to enable flashplayer on edge? I already enabled it bu it still wont work

[moderator: added 'Edge browser' to title for clarity]

    This topic has been closed for replies.

    3 replies

    jeromiec83223024
    Inspiring
    October 9, 2017

    As the major browsers move to make Flash Player click-to-play by default, there will be increasing friction for users attempting to use Flash Player.  Each browser vendor implements this approach a little differently, and all are imperfect.  You may need to experiment with various browsers when content doesn't play.

    When those links are publicly accessible (i.e. not gated behind a username or password), please share them with us, as we'd be more than happy to report them to the respective vendors.  When content is gated behind a username and password, there's not a lot we can do about it without a test account from them.  You should report problems to the content provider's support team.  If the content provider needs help from us, they're more than welcome to contact me directly (just click my name), and I'll get the appropriate conversation(s) going.

    For the person with the educational software problem, it might be good to sit down with the teacher and find out what the known-good supported hardware/software configuration is for that software, and/or to let them know that the websites aren't working as expected.  They may be able to point you to some resources to work around those compatibility problems from either the vendor or the school district.

    ridhij4208356012135538
    Adobe Employee
    Adobe Employee
    October 9, 2017

    Hi nanas40​,

    To enable Flash Player for Edge, check the OS version of Windows 10 you are using and follow the steps mentioned as per Windows 10 version on Troubleshooting Flash Player on Microsoft Edge page.

    Thanks!

    Participant
    October 10, 2017

    My flash player is enabled on my computer it is not working for one of the sites and none of the troubleshooting guides are helpful.

    John T Smith
    Community Expert
    Community Expert
    October 10, 2017

    If you are using the Edge browser that is in the title of this message (or Internet Explorer) nobody here can help

    Microsoft has LOCKED both of those browsers, so only Microsoft controls which one and when Flash is updated

    Search http://www.microsoft.com/en-us/default.aspx to find Edge and Internet Explorer help

    poopping123
    Participant
    October 8, 2017

    Same thing! My daughter is trying to to her homework online, it keeps saying you need to enable Flash Player, but its already enabled for that website.I don't what to do; since her homework is due tomorrow, i don't want her to get detention. I tried it on Google Chrome and Internet Explorer, but its still not working.

    ridhij4208356012135538
    Adobe Employee
    Adobe Employee
    October 9, 2017

    Hi poopping123​,

    For Chrome related settings, please refer to Use or fix Flash audio & video - Computer - Google Chrome Help . If you are using Windows 10, follow the steps mentioned on Flash Player Issues | Windows 10 | Internet Explorer page to troubleshoot the issue. If you are using any other OS, please state the OS you are using and post a screenshot of the issue you are seeing.

    Thanks!