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Question

Flash player keeps crashing/freezing

Forum|Forum|8 years ago
January 27, 2018
4 replies
12347 views

Hello,

for like two weeks, whenever i use this website (https://xat.com), the flash player keeps crashing randomly. As a result of that i'm not able to start the chat box anymore, it's just frozen (see screenshot: https://prnt.sc/i69ve5).

The browser i use is Opera: 50.0.2762.67 (it doesn't happen with others browsers)

The flash version i use is: 28.0.0.137

To solve this i do either reinstall flash player and restart browser or i can remove the files in appdata/adobe/flash player.

However both of this options are dumping all flash files and it still keeps crashing, so the fix doesn't last for too long.

What else could i do? This is really very annoying.

Thanks.

This topic has been closed for replies.

briani91584026

Participant

apparently Chrome has its own flash player. So no need to try to get Adobe flash to work when using Google chrome. I was recently tring to watch movie trailers on VUDU while from Google Chrome browser, and of course the flash player error message kept coming up to ad the extension. But I was able to solve the problem and was able to watch the movie trailers. I had to open the chrome browser go to the settings. The 3 little periods stack vertically top right corner. Get the drop down window click on settings. Then in the search bar of the settings> type Flash go to content settings>click on flash. There you can ad the web site to allow google chrome to use the flash player. Hopefully this resolves other situations. thanks [moderator: deleted personal information as per forums policy]

jeromiec83223024

Community Manager

Yeah, Google Chrome bundles it's own Flash Player, which is encapsulated from the rest of the system.

For other Chromium browsers, you'll need to install the PPAPI plug-in, and in the instance that the system-wide PPAPI plug-in is newer than what's bundled in Chrome (this is fairly rare, unless you're in an enterprise or something), then Chrome will prefer the newer version.

Here are the official Google instructions for enabling Flash Player in Chrome and Opera (for a Chromium-specific example):

Use or fix Flash audio & video - Computer - Google Chrome Help

Enable Flash Player for Opera

laf50540292Author

Participating Frequently

Happens in Chrome too, so apparently chromium browsers only.

laf50540292Author

Participating Frequently

I tried disabling ublock and antivir, didn't help. And no i don't know about As3.

Graphic drivers are up to date.

I went to the troubleshooting steps and and non-html5 video doesn't show up, the html5 one works fine:

"See the following videos in an HTML5 supported browser.

"

_maria_

Community Manager

What operating system is this on?

laf50540292Author

Participating Frequently

Windows 10.

_maria_

Community Manager

When I go to https://xat.com using Windows 10, Opera 50.0.2762.67 (PGO) and the latest version of Flash, 28.0.0.137,

I get the following page:

Right-click on the puzzle-piece and select 'Enable Flash'

Prompted to reload the browser, which I do, and then the following page displays:

At what point does the black screen display?

Please do the following:

Go to opera://settings
In the search field, enter flash
Which radio button option is selected?
- alternatively, post a screenshot of the option selected
Click Manage exceptions...
Is there a hostname pattern in the list? If so, what is in the 'Allow' column?
- alternatively, post a screenshot of the list of Flash exceptions

See https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot for instructions on taking and posting screenshots.

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