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Flash Player not working on any browser. (Video's keep loading forever)

New Here ,
Jan 04, 2015 Jan 04, 2015

Hello everyone!

I've been having problems with my Flash Player for about a week now and I just can't seem to find a solution that works.

I'm not sure when the last update was, but I assume that could have caused my problems somehow. It used to work properly before.

I now have Adobe Flash Player version 16.0.0.235.

The browser I use is: Google Chrome.
I use Windows 8 x64.

I also tried Firefox and Internet Explorer to see if I can watch video's there, but they don't work there either. The video's just keep loading no matter what I do.

Strangely enough today one video suddenly started to play itself after about..5 minutes. But when I tried to watch other video's after that happened, it didn't seem to work anymore.
The first day I installed Firefox I could just watch video's without any problems as well. But after that, It didn't work anymore either. It worked for just one day.

YouTube video's work properly, though. So do Facebook games, GIF's and such.

I only can't watch video's on other websites. ( For example: AnimeHaven ) My friends have no problems watching these video's.

I have no idea what could be the cause of these problems and I hope someone can help me fix this.

I tried everything I could find on the internet so far. 

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correct answers 1 Correct answer

Adobe Employee , Jan 08, 2015 Jan 08, 2015

Yeah, it's probably not a driver thing.  If you haven't rebooted already, definitely do that.  It might just be that the graphics hardware is in a bad state.

The last thing we shipped was December 9th, so it's not like Flash Player changed.  If these symptoms just started recently, it seems unlikely that a recent change to Flash is the root-cause.  It's possible that Chrome might have pushed a change since then, but I talked to the Chrome guys yesterday and they didn't mention anything about a wi

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New Here ,
Jan 05, 2015 Jan 05, 2015

If anyone could help it would be very appreciated!

Yesterday I suddenly could watch video's again for a small while.

Today it doesn't seem to be working anymore..

I have no idea what could cause these problems.
I think I re-installed the Flash Player for over 10 times by now.

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Adobe Employee ,
Jan 07, 2015 Jan 07, 2015

Try the video troubleshooting guide.  In particular, does disabling Hardware Acceleration work?

Video playback issues

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New Here ,
Jan 08, 2015 Jan 08, 2015

Thanks for the reply!

Disabling the Hardware Acceleration doesn't work, unfortunately.

I guess that means it's not a driver problem? (If I read it correctly)

I have no idea what else could be the problem then.

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Adobe Employee ,
Jan 08, 2015 Jan 08, 2015

Yeah, it's probably not a driver thing.  If you haven't rebooted already, definitely do that.  It might just be that the graphics hardware is in a bad state.

The last thing we shipped was December 9th, so it's not like Flash Player changed.  If these symptoms just started recently, it seems unlikely that a recent change to Flash is the root-cause.  It's possible that Chrome might have pushed a change since then, but I talked to the Chrome guys yesterday and they didn't mention anything about a widespread video playback problem.  They have really excellent telemetry, so they usually know pretty quickly when things break. 

It might be that your Chrome install is somehow damaged, and you could do a complete uninstall/reinstall of Chrome to see if the issue goes away.  You can also disable hardware acceleration in Chrome itself (it's under Preferences > Advanced > System > Use hardware acceleration if available) to see if that helps.

Is the issue isolated to a specific video or video site/sites?  Does it happen in either Internet Explorer or Firefox (they're both significantly different copies of Flash Player, which would be an interesting data point)?

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New Here ,
Jan 10, 2015 Jan 10, 2015
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A reinstall of Chrome seemed to fix the problem! Thanks a lot!
I can't believe I didn't try that yet. I guess there was something wrong with my install. Even though I've been having the same problems in Internet Explorer and Firefox. But as long as it works in my main browser, I'm happy.

I hope it'll keep working now. c:

Again, thanks for your help!

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