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Question

Flash Player not working on some websites

Forum|Forum|15 years ago
November 21, 2010
9 replies
12801 views

Hello,

I have trouble with Flash Player not working in some websites.

I have tried to uninstall and re-install (have also tried restarting between the different steps). I have also tried to completely remove any remainder of flash (in my User Appdata folder and the Windows system folder).

I have tried to follow other messages but still haven't managed to fix my problem. Last night I thought I had solved the problem as I managed to see videos on a site I couldn't before, but after a short while it failed to play videos again. I haven't changed anything or installed any other program. Just surfed to different websites (some of them probably contained video) and when I moved back to the problematic website it still wouldn't show me videos.

Youtube is working normally.

An example for a website not working properly: http://www.one.co.il/Cat/Video/ .

I encounter this problem with both Firefox (3.6.12) and IE8.

System: Windows 7 Professional.

Flash version installed: 10,1,102,64

Files in Flash folder (C:\Windows\SysWOW64\Macromed\Flash):

Flash10l.ocx

FlashInstall.log

flashplayer.xpt

FlashUtil10l_ActiveX.dll

FlashUtil10l_ActiveX.exe

FlashUtil10l_Plugin.exe

NPSWF32.dll

Any help would be massively appreciated.

Thanks in advance!

Amir

This topic has been closed for replies.

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susanacary

Participating Frequently

THE FLASH PLAYER WILL INSTALL COMPLETELY BUT WHEN I CLICK THE INSTALL FOR FLASH PLAYER AND CLICK DONE , IT ALWAYS SAY THAT ACTIVE X CONTROL IS NOT REGISTERED IN ADOBE FLASH PLAYER .. I HAVE WINDOW XP, 32 ...INTERNET EXPLORER...HAVE INSTALLED SHOCKWAVE, ALSO HAVE ADOBE READER, ADOBE PHOTO DELUXE (WONDER IF THESE ARE ALL CAUSE THE PROBLEM FOR FLASH PLAYER )...DID THE ENABLED IN INTERNET OPTION DEFAULT AND CUSTOM LEVEL... ALSO ENABLED SHOCKWAVE IN ADD ON...been working for this for almost a week...no luck..please help !

adobe-admin

Legend

To start a new thread, go to http://forums.adobe.com/community/webplayers/flash_player and click on the Start A Discussion link to the right of the list of discussions...

Thanks!

A

amir_navehAuthor

Participating Frequently

Susana, please open a new, separate thread, as asked and advised by eidnolb.

You are suffering from a different issue than I am, and the thread I opened should deal with my kind of issues.

The link to start a new discussion is: http://forums.adobe.com/post!input.jspa?containerType=14&container=2168 .

At the moment you are taking the thread to different issues and creating a mess, as well as flooding my e-mail inbox with messages that are not related to me and I really have no desire in taking (but since my problem wasn't solved yet, I cannot stop the e-mail notifications).

Thank you.

eidnolb - I haven't had time to properly examine my settings. I hope to do so later on today. Thanks again for your help!

A

amir_navehAuthor

Participating Frequently

Hi,

I'll be looking forward to the settings, though I believe I already have them configured correctly.

As to the reason why certain videos are unavailable outside of Israel, is due to broadcasting rights - giving viewers not from Israel the right to watch certain highlights for instance, may act as a copyright infringement of some sort.

A

Anonymous

Hi, You are most likely correct about the reason being broadcasting rights. If this website is your only problem, then I think this is the issue over which a user does not have control. If you have any other issues, let me know.

If you've been thru the Global Settings, then you know the various selections are not the easiest to understand:-) Following are the main ones, although others can apply.

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html Global Storage
Settings Panel This one sets the website storage, etc.

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html This is the

Website Storage Settings Panel (It works with the Global Storage Settings Panel)

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.html This is the
Global Privacy Settings Panel

When I selected my settings, I found I had to re-read each of the above in order to understand how each setting affected the others. In the final analysis the settings involve "user choice" and the websites involved. What the user does and does not do in these Setting Panels have to be taken into consideration.

I'm not a programmer or designer, but it is my opinion, this could be made a lot easier.

Thanks,

eidnolb

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susanacary

Participating Frequently

hi i did install the shockwave flash, uninstall the adobe manager and adode

flash player and installed back... my active x control won't pop up either even

I diablled my anti virus temporary and enabled all that has active x control in

the IE...NO LUCK

Susana Cary

A

amir_navehAuthor

Participating Frequently

Thanks, eidnolb.

I have tried disabling the Kaspersky addon I have for both FF and IE, but no luck unfortunately.

As to the site I mentioned, there are no system requirements, don't give their developers too much credit (they didn't answer various e-mails I sent them).

The occasional (1 of 20) videos happen to work, but I can't find any consistency with that.

I suppose I'll just have to wait for a new version of Flash Player and hope for the best...

A

Anonymous

Hello amir, Thanks for the additional info. Like you, I found that most of the videos did work. The site reminded me of the BBC and the ESPN and other sport sites. What I have found is that some of the videos use various formats. Now some require the Global Settings for the various panels to be enabled. Normally, you would receive a Global Setting window pop up asking you to allow the website to store info on your computer. But this may depend on how one has the Global Settings set. I don't know if these settings apply to this particular website or not. I do know that some of the BBC websites do require it.

I have info for these settings and will post them. Right now I need to access my work computer to do so.

Will do that as soon as possible.

One other note and that is the video that first appeared on that site says that it can only be viewed in Israel.

I don't understand that, but the BBC blocks certain sites to users outside of the UK. There is nothing that can be done about that.

When I say I don't understand, I meant not understanding why certain videos are blocked and others not, since they are on the same website. Whether access is allowed or not, would have nothing to do with Flash Player however. That is why system requirements and help links on a website are necessary. One thing I give credit to the BBC for is they go to great lengths and have so much info in order to help a user access their website.

Thanks,

eidnolb

H

hmafishing

Participating Frequently

I have been following all the suggestions of this forum. None worked for me. I have same problems with both of my computers. One is Windows XP and the other Windows 7. Ever since I updated to the new flash player, its not working on most websites. Its slow and jumpy pictures. I really missed not watching the news video and youtube.

J

Jim T 99

Participant

Absolutely agree. I'm having the same problems on multiple websites. In particular the Adobe TV videos do

not run on either IE 8 or Safari 5. I have the latest Flash download with Windows 7 Professional. Have tried uninstalling and reinstalling, but no luck so far. Flash videos do run fine on msnbc.com, youtube, and many others, so it seems to be a selective problem on certain sites. But I would think Adobe should be able to debug this one since their own Adobe TV site is impacted...

Jim

J

Jim T 99

Participant

Also, all videos on Marketwatch.com will not run.

...further update. My wife's computer is on Windows Vista with almost the same exact configuration of software, and she is not having any problems. Sooo...I belive that means it is an issue with how the latest Flash Player version works with Windows 7 and IE. There are always possible differences of course, but so far I don't see any other factors at play. Things used to work just fine with Flash 9 and Windows 7....

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amir_navehAuthor

Participating Frequently

Any additional possible solutions for this problem? Please?

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susanacary

Participating Frequently

same issue.....adobe flash player is working fine until I upgrade it to Flash player 10.1... wish I didn't do it. it took many days for me to try all the trouble shooting steps they posted on the website.Unfortunately. it still didn't work. I brought my computer to my expert technician and he too can't make it to work. ADOBE should fix this problem..because it's very disapppointing and very time consuming,

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Anonymous

I have been working on the same problem for 3 days. Videos from youtube and hulu work fine. All videos from Adobe TV tutorials do not work at this time. Three days ago the first 3 episodes played fine then nothing would play, not even the ones that I had previously not had a problem with (in the same session) One video on another Adobe page always works yet the other videos on that same page show video but the narration is missing but the music is there.

Windows 7, 64 bit

Internet Explorer (32 bit) and Firefox 3.6.12

Latest Flash

Run with/without firewalls

Using different Flash settings

IE gives 2 error messages when trying to run Adobe tutorials: 'undefined' is null or not an object, jquery.swfobject.js line 2, Code:0 Char: 653, URI: http://images.tv.adobe.com/script/jquery.swfobject.js and:

'$.flash.available' is null and not an object, episode.js Line 132, Code:0 Char 2, URI: http://images.tv.adobe.com/script/episode.js

(don't know what it means)

Adobe techs say its not a problem on their end

Firefox says not on their end

ISP says not on their end

Kaspersky anti-virus says not their firewalls

I don't want to pay MS techs to tell me it isn't their software

anybody got a clue?

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amir_navehAuthor

Participating Frequently

Anyone?