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Flash Player not working since update

Forum|Forum|15 years ago
September 18, 2010
3 replies
29386 views

Help! I have tried everything I can think of and nothing has worked so far. I updated my flash player about a month ago and it hasn't worked since then. I uninstalled and reinstalled multiple times and every time it tells me the installation was successfull and I can see the animation video. However nothing will play on youtube or elsewhere. All I get is a black box, it doesn't even say "get flash player". I use firefox, but checked in IE and it's not working there either. The new version is 10.1.82.76, I am using ff version 3.6.10 on a 32 bit system, windows xp. Please help! I am at a loss and getting ready to start an online course that I need flash for!

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Correct answer

Ok- I deleted those files and rebooted the computer, disabled the link advisor and still nothing- just a black box. SOOO frustrated! What next?

Ok, one thing at a time:-) Now to CA and right click the icon and Open it. Under the Personal Firewall, there is a Privacy Option, turn off the ad/popup blocker.

See if that does it.

Thanks,

eidnolb

I

Izurena

Participant

Hey!

You can easily see if your flash player is working by accessing this simple page: http://www.ismyflashworking.com

Have a good one

A

Anonymous

I had the same problem. I was using FireFox to go to Adobe.com to install the Flash Player many times and it did NOT work. For some reason, I tried using IE-9 and repeated my steps at Adobe.Com to download and install the Flash Player using IE (and NOT FireFox).

THAT WORKED immediately.

Not only did the Flash Play NOT install using FireFox, but, other non-browser programs using Flash did not work either. They all reported that the Flash Player was not installed.

NOW all is well with the world.

So, apparently IE-9 gets a different version of Flash Player than does FireFox...

If that is so, you might want to say this on Flash Player download page.

Do not just assume that whatever info is offered up by FireFox is right (for some reason) and you can offer some words of assistance.

I hope this helps.

Anyway, 3 days pursing this and it is now OK.

P

pestanexsf

Participant

Tx,

that's what I found out,....I thought different browsers would get the appropriate versions, not so. so I download with IE9 and it all seems to function

Tx again,

Pete S.

A

Anonymous

Hi, Use IE and go to Tools, Manage add ons. You didn't say which version of IE you have but check all categories and find Shockwave Flash Object and make sure it is Enabled.

Then use FF and look in the plugins for Shockwave Flash vs 10.1.82.76 and make sure it is Enabled.

If both of the above is correct, then go to this test site and Right click on the Flash logo, Settings and in Display Settings,

UNcheck the hardware acceleration.

http://www.adobe.com/software/flash/about/

Let me know if that helps.

Thanks,

eidnolb

Message was edited by: eidnolb Added Link

Z

zoolover78Author

Participating Frequently

When I click on the test link you provided, it doesn't say that I have fp installed. However, if I manually type in the address for adobe player player, I see the animation- I am so confused. Anyway, I unchecked hardware acceleration and it still isn't working. Any other ideas?

A

Anonymous

Hi, What about the other things I asked you to do? Also, I still don't know what browsers you use.

Just follow what I ask you to do please. Without information from you I can't help.

Thanks,

eidnolb

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