Flash player problem with videos made by camtasia

Report · Mar 01, 2008

Hello,

I have a problem with flash player 9 playing any video made by camtasia studio. Before upgrading to 9 every was playing just fine, now every time I play a video the voice can be heard with interruptions, and on some points as if its moving fast forward. I have this issue with Opera 9.26 IE7 Firefox 2.0.12 on Vista, and also Firefox 2.0.12 on Linux.

Any help, ideas,please?

Thank you,

Report · Mar 01, 2008

This is due to a bug in Flash Player 9.0.115.0, released on 12/3/07.

Techsmith, the company that produces Camtasia, reported the problem to Adobe a few months ago, but Adobe has not released an update for it. Adobe suggested downgrading to an older version of Flash Player, but older versions of Flash Player have security vulnerabilities that could result in your computer being attacked. Incidentally, Player 9.0.115.0 is classified as a "critical update" by Adobe.

Techsmith has released a patcher to fix affected Camtasia videos, but the fix must be applied to the files on the server (all of the Camtasia files) and can't be used by viewers. The problem with Player 9.0.115.0 affects more than just Camtasia videos, of course.

Until a newer version of Flash Player is released, you probably just need to live with it unless you're willing to risk the security holes in older Player versions. We're coming up on three months since Player 9.0.115.0 was released. Given the long delay in fixing the problem, and since Techsmith claims that Adobe has made fixing the problem a high priority, it's possible Adobe's engineers can't find a fix. Only time will tell.

For more information, search this forum for "Flash Player & Camtasia Studio", "Player 9.0.115.0 MP3 issues", and "flash player audio chirps and video delays". For confirmation of the security flaws, search the web for "apsb07-20".

Report · Mar 01, 2008

Thank you tsmith35, that's clarify it. I hope Adobe release a fix for this problem, because its really annoying.

Report · Apr 17, 2008

I have upgraded to the latest flash player and still have the same problem. Any solution?

Report · May 01, 2008

try uninstalling and then reinstalling

Report · May 01, 2008

quote:

Originally posted by: freshmus
try uninstalling and then reinstalling

Not sure how reinstalling would help a bug in the software...

Overnet2000, is the version you downloaded 9.0.124.0 ? Try installing the current version and see how it works with Camtasia, maybe a solution has finally been found.

Report · May 05, 2008

Flash player version 9.0.124.0 does not address the Camtasia/audio problem. The audio problem persists.

Report · Sep 02, 2008

quote:

Originally posted by: tsmith35
Flash player version 9.0.124.0 does not address the Camtasia/audio problem. The audio problem persists.

Months later and we're still at version 9.0.124.0 .... wonder when the next update will be available?

Report · May 03, 2008

You may need to just upgrade by downloading a newer version. The only problem is whatever I downloaded isn't working. I have a client of mine who needs help, but I am not the most experienced with Flash 9. I will await a response to this problem

Doug

Report · May 04, 2008

why don't you go back to your older version, and wait for something new

Report · Aug 17, 2008

Is it possible that other programs (besides Camtasia) running in the background could be hogging resources and causing the audio interruptions?

Report · Sep 02, 2008

quote:

Originally posted by: AdobeFanatic70
Is it possible that other programs (besides Camtasia) running in the background could be hogging resources and causing the audio interruptions?

Last I heard the computer systems on the space shuttle were ancient 386 machines, simply because they're so stable and don't have any such interruptions to goof up data sampling.