Skip to main content
Participant
March 1, 2008
Question

Flash player problem with videos made by camtasia

  • March 1, 2008
  • 7 replies
  • 1753 views
Hello,

I have a problem with flash player 9 playing any video made by camtasia studio. Before upgrading to 9 every was playing just fine, now every time I play a video the voice can be heard with interruptions, and on some points as if its moving fast forward. I have this issue with Opera 9.26 IE7 Firefox 2.0.12 on Vista, and also Firefox 2.0.12 on Linux.

Any help, ideas,please?

Thank you,
    This topic has been closed for replies.

    7 replies

    August 18, 2008
    Is it possible that other programs (besides Camtasia) running in the background could be hogging resources and causing the audio interruptions?
    Participant
    September 3, 2008
    quote:

    Originally posted by: AdobeFanatic70
    Is it possible that other programs (besides Camtasia) running in the background could be hogging resources and causing the audio interruptions?


    Last I heard the computer systems on the space shuttle were ancient 386 machines, simply because they're so stable and don't have any such interruptions to goof up data sampling.

    Participant
    May 5, 2008
    why don't you go back to your older version, and wait for something new
    Participating Frequently
    May 4, 2008
    You may need to just upgrade by downloading a newer version. The only problem is whatever I downloaded isn't working. I have a client of mine who needs help, but I am not the most experienced with Flash 9. I will await a response to this problem

    Doug
    Participating Frequently
    May 1, 2008
    try uninstalling and then reinstalling
    Participant
    May 1, 2008
    quote:

    Originally posted by: freshmus
    try uninstalling and then reinstalling


    Not sure how reinstalling would help a bug in the software...

    Overnet2000, is the version you downloaded 9.0.124.0 ? Try installing the current version and see how it works with Camtasia, maybe a solution has finally been found.

    Participating Frequently
    May 6, 2008
    Flash player version 9.0.124.0 does not address the Camtasia/audio problem. The audio problem persists.
    Participant
    April 18, 2008
    I have upgraded to the latest flash player and still have the same problem. Any solution?
    Participant
    March 2, 2008
    Thank you tsmith35, that's clarify it. I hope Adobe release a fix for this problem, because its really annoying.
    Participating Frequently
    March 1, 2008
    This is due to a bug in Flash Player 9.0.115.0, released on 12/3/07.

    Techsmith, the company that produces Camtasia, reported the problem to Adobe a few months ago, but Adobe has not released an update for it. Adobe suggested downgrading to an older version of Flash Player, but older versions of Flash Player have security vulnerabilities that could result in your computer being attacked. Incidentally, Player 9.0.115.0 is classified as a "critical update" by Adobe.

    Techsmith has released a patcher to fix affected Camtasia videos, but the fix must be applied to the files on the server (all of the Camtasia files) and can't be used by viewers. The problem with Player 9.0.115.0 affects more than just Camtasia videos, of course.

    Until a newer version of Flash Player is released, you probably just need to live with it unless you're willing to risk the security holes in older Player versions. We're coming up on three months since Player 9.0.115.0 was released. Given the long delay in fixing the problem, and since Techsmith claims that Adobe has made fixing the problem a high priority, it's possible Adobe's engineers can't find a fix. Only time will tell.

    For more information, search this forum for "Flash Player & Camtasia Studio", "Player 9.0.115.0 MP3 issues", and "flash player audio chirps and video delays". For confirmation of the security flaws, search the web for "apsb07-20".