Flash Player same as Windows Media Player

[Guest]

Hello,

I try to upgrade Adobe Flash Player but it would not let me install it. It always says I should deinstall older versions first.

But I can't find any older versions. All I can find is Adobe Windows Media Player. Is that the same? Do I have to deinstall

this one in order to install Flash Player?

Thanks,

Tanja

[Guest · Accepted solution]

Hi, You always must use the Flash Player Uninstaller before Installing the latest version. Download and SAVE it to your Desktop.  http://kb2.adobe.com/cps/141/tn_14157.html   

Then go to this troubleshooting guide and make sure your Settings are correct and follow the suggestions that apply.

Find the Manual Installers and use one or both, depending on what you need. Download and SAVE to your Desktop.

http://kb2.adobe.com/cps/191/tn_19166.html 

You must use the Administrator Account, Close all browsers, disable any applications (see system tray) that use Flash(such as messenger services). Run the Uninstaller and when finished, Reboot your computer. Then Run the Installer (s) and then Reboot.

Windows Media Player is from Microsoft. You may have Adobe Media Player also. Not the same. Flash Player is different from either one of those. You only want to Uninstall Flash Player and Install the new version.

Hope this helps,

eidnolb

[Guest]

Thank you so much for your help!!!

I could finally install it on my pc.

Have a great day.

[Guest]

Hi, Glad you were able to Install Flash Player and it is all working. Also I see you corrected your email:-)

Thanks for marking your thread as answered too, this helps others when they are searching for problems.

Regards,

eidnolb