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Freki42
Participating Frequently
May 31, 2016
Question

Flash player, windows 10, FireFox 46.0.1

  • May 31, 2016
  • 1 reply
  • 8788 views

Updated to the most recent version of adobe flash player and the browser becomes unresponsive even on adobe's confirmation page that flash has been installed.  can not click ignore, can not click stop script or anything as it displays the error window and the window disappears before you can even click anything but it comes back and back and back.  tired by downloading the install packet, closing firefox out completely and THEN making sure all other programs were shut down, installed, then when it tried to verify it was installed it had an issue.   i had to force close firefox, uninstall flash and no issues.   I tried getting support just to find the previous version but they didn't even want to help me that much, they are only wanting cash from people for their cloud.   they don't care about anyone that doesn't use those programs as they make people search for hours AFTER searching for even more days (two weeks) for fixes.   I'm personally done but I want to know what the issue is.

Oh one more thing, i clicked start a new discussion FOUR times, then finally clicked the one at the bottom of the main forum page finally allowing me to post this.  VERY VERY BAD FORM ADOBE/CREATIVE....   VERY BAD FORM.   oh and since there is no general flash player spot for errors i hope that this one works.. probably guessed wrong... really not making me like adobe any better.

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1 reply

_maria_
Community Manager
_maria_Community Manager
Community Manager
June 1, 2016

If you're computer is 64-bit, please try the 64-bit Firefox, https://www.mozilla.org/en-US/firefox/all/​  It's much more stable and provides better performance on 64-bit operating systems.

F
Freki42Author
Participating Frequently
June 1, 2016

I will accept your information apparently i am on the 32 bit client.   i was not totally aware of that i thought i had the 64 bit client.   The fun part of it is that Firefox has dropped adobe flash support for 64 bit and gone to html 5.  I have finally gotten some answers from a few tech friends that work more closely with browsers.  thanks for the information.

_maria_
Community Manager
_maria_Community Manager
Community Manager
June 1, 2016

As far as we're aware Firefox has not dropped support for Flash Player, 32 or 64-bit.  It's possible your friends are referring to Firefox dropping support for NPAPI plugins by the end of 2016, but that doesn't include Flash Player.  See https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/​ where Firefox states "Because Adobe Flash is still a common part of the Web experience for most users, we will continue to support Flash within Firefox as an exception to the general plugin policy. Mozilla and Adobe will continue to collaborate to bring improvements to the Flash experience on Firefox, including on stability and performance, features and security architecture."

These resources may also be helpful in troubleshooting Flash Player issues on Firefox:

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