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CharlesB82B
Participating Frequently
September 29, 2020
Question

Flash player won’t install

  • September 29, 2020
  • 1 reply
  • 520 views
  1. I have been trying to install flash player to my computer, it seems to install and is showing in the settings, and is allowing me to allow, but when I try to run the program that requires flash player, I get a blank screen with the icon get flash player. From the abode website download page when I pick troubleshoot, I get a table telling me that it is disabled, and also windows 9 version when I am using windows 10, I have tried to download the windows 10 version but it is still telling me the same, I have 2 computers the other one has windows 9 and is still giving me the same problem, both computers are 64 bit, I know this was a problem in the past
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    1 reply

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    September 29, 2020

    You're post is rather confusing.  There is no such thing as Windows 9.

     

    "but when I try to run the program that requires flash player"

    What does this mean?  Flash Player is a browser plugin, if what you're attempting to run is not in a browser, you may need the Flash Player Projector available for download at https://www.adobe.com/support/flashplayer/debug_downloads.html

     

    If this doesn't help, please be more precise in describing the issue you are encountering.

     

    C
    CharlesB82BAuthor
    Participating Frequently
    September 29, 2020

    please find sceen shots, crome is telling me in the setting it is enabled, the adobe diagnostic is telling me it is disabled, and when I try to open up the training It is telling me to get flash player, claerly somthing is wrong, can you help me with this

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    September 29, 2020

    Please try the following:

     

    The site needs Flash to work

    If a website isn’t working, you might need to change your settings to allow Flash.

    1. To the left of the web address, click Lock  or Info .
    2. For the Flash setting, click the Down arrow   Allow.
    3. Go back to the site and reload the page.

     

    This should resolve the Flash detection issue on https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

    For the bootslearning.co.uk page, if it doesn't work, I recommend contacting the content developer as the issue is most likely with their Flash detection scripts.

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