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September 27, 2016
Question

Flash Player works in some selections but not in others on BBC "Mi Vida Loca"

  • September 27, 2016
  • 1 reply
  • 1855 views

Flash player 23.0.0.162, Windows 10 pro version 1607 64 bit, recently bought Cube with i5-6400  2.70GHz.

This may be a Flash Player problem, Windows 10 problem or a BBC problem or a combination.  I don't think it is my PC

On BBC Spanish language site "Mi Vida Loca" flash player copes OK with the interactive video, but on selecting "learning shortcuts" and "more vocabulary" for instance (link below), the screen flashes up for an instant and is then blacked out and will not play - as though blocked (google chrome Version 53.0.2785.116 m (64-bit)).  In Internet explorer, I do not even get the initial screen flash - just the blacked out box.  In firefox, I do not even get a box.  We have an older Packard Bell PC we have recently converted to Windows 10, the same thing happens on that.  I have been through all of the recommended actions - deleted browsing data, removed FP cache, disabled FP  HW accelerator, deleted FP folders etc.  BBC has max. 100MB disk space.  Flash player is enabled as I get the drifting clouds on the troubleshooter website and anyway it works on other selections in Mi Vida Loca.  Earlier on in the year I could play these connections from my older, unfortunately now defunct, Acer Veriton with Windows XP - no problem.

BBC - Languages - Spanish - Mi Vida Loca: Real Spanish, Real Drama - Episode 3 - Learning shortcuts

Can anyone throw light on the mystery?

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    1 reply

    Participating Frequently
    September 28, 2016
    September 28, 2016

    Per your links, Windows explorer has Shockwave Flash Object enabled and ActiveX filtering disabled.  MS Edge has Adobe Flash Player on.  Flash player is playing perfectly well in some selections but not in others.

    Chrome and Firefox likewise.

    All behave as in my first explanation.  In the following link, "watch the full interactive episode" opens up FP in a new window and "Video only version" plays the video in the same page, both work.  However selecting "learning shortcuts" and then say "Vocabulary" Flash player is somehow blocked/will not play.  The problem also occurs on out other PC running windows 10.  Can you play this yourselves with Windows 10?

    BBC - Languages - Spanish - Mi Vida Loca: Real Spanish, Real Drama - Episode 1

    If you can I guess it it something to do with our setups but for both PCs under W10 not to be working is odd..