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karlmjr
Participant
January 20, 2016
Question

Flash update freezes at 90% and fails on Mac

  • January 20, 2016
  • 2 replies
  • 5655 views

I was recently prompted to update my flash in order to watch certain content.

The flash downloads but upon installation, freezes at 90% and then gives a failure window.
Multiple attempts at uninstall/reinstall and still same problem.

OS X 10.7.5

safari 6.1.6

This topic has been closed for replies.

2 replies

_maria_
Community Manager
Community Manager
January 21, 2016

@karlmjr

I'll need to get some log files from you to investigate further.  Please review the Where do I find the Flash Player installation log on the Macintosh? and provide all 4 of the log files mentioned (Adobe_ADM.log, Adobe_GDE.log, install.log, and FlashPlayerInstallManager.log).  Upload the files to cloud.acrobat.com using the instructions at How to share a document or some other file sharing service of your choice, that does not require a log in to access the files.  Post the link to the uploaded files in your reply.

Thank you.

@https://forums.adobe.com/people/mark%20love%20flash%20scraps

If you're issue is not related to the OPs issue (based on your comment it's not), please start a  new thread for your issue and provide the following information:

Thank you.

Maria

January 22, 2016

If you want to help me for real

can you please give a direct line to Adobe flash player v20 (last update) DIRRECT LINE

PLEASE not the crappy downloader that for 56k modem its a pure wast of time. thank so mush.

_maria_
Community Manager
Community Manager
January 25, 2016

Is not the activeX I need its the Flash players program ?

I have installed the activeX programe and flash not reconised by any webpage ?

Im not able to play any pogo game ?


Hi,

If you have successfully installed Flash Player for your browser and it's still not displaying, please ensure Flash Player is enabled in the browser, and in the case of Internet Explorer, ensure ActiveX Filtering is not enabled.  See:

--

Maria

January 21, 2016

Bah... normale to get error with adobe flash player....scrap (please put this stupid guys out)  in 2015 they have 316 bug (6 bug a week)

I can't install it normal way i have to download DIRRECT installer from less stupid guys to get the stuck installing.

I have 35 years of experience on computer and Take me 2 years to be able to find a way to install the new scrap  flashplayer

And still not working after all is installed ?