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A
Anonymous
September 20, 2014
Question

Followed troubleshooting, Flash Player still disabled!

  • September 20, 2014
  • 2 replies
  • 570 views

Greetings, let start by saying that I've followed the FAQ and troubleshooting, according to which I've enabled the Flash Player at my Internet Explorer's Internet Options tab AND disabled Activex Filtering (both of which were already that way to begin with), yet the issue still persists. I cannot see the animation of the tree or clouds and the website tells me that while the flash player was pre-installed with IE, it is still disabled!

I've tried a variety of ways to fix this issue, mainly reinstalling and uninstalling a lot, browsed through google, and I really don't know what else I can do.

My flash player seems to be disabled no matter what.

What should I do now?

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    2 replies

    A
    Anonymous
    September 23, 2014

    Adding an image to show that while Flash Player is enabled on my add-on list, it is still disabled (as can be seen by your website check):

    I am using windows 8.1 Pro with the newest version of Internet Explorer 11.

    jeromiec83223024
    Community Manager
    jeromiec83223024Community Manager
    Community Manager
    September 24, 2014

    Internet Explorer 11 made a LOT of changes to how the browser identifies itself and to how JavaScript gets executed.  I have a feeling that this page isn't working right in IE11.  I'm on the road and don't have my Win8.1 machine with me, but my guess is that enabling compatibility mode for this page would do the trick.

    Until the Internet adjusts to all of the changes that IE11 made, I think you're going to regularly run into content that doesn't work as expected.  You might want to keep an alternate browser like Google Chrome handy as a workaround. 

    That said, do you see Flash content on a really simple old-school Flash site like this one?

    http://www.homestarrunner.com/

    A
    Anonymous
    September 24, 2014

    I get a black screen from that website:

    I've tried adding it to the Compatibility View list, and now it asks to install the latest flash player, while at the end of the install it says I am already using it (and so it repeats):

    I need  it on Internet Explorer since I am using some softwares that are integrated with it and require Flash Player to work on it. I'd tried looking for a method to downgrade it from IE11 to IE10 but nothing really seems to work.

    feitou
    feitou
    Participant
    September 21, 2014

    Same problem here.

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