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tc2063
Participant
May 17, 2011
Question

Full Screen Freeze

  • May 17, 2011
  • 2 replies
  • 1613 views

I am running Windows 7 64-bit, Intel HD graphics and core i7 2360qm processor. When I stream online content using flash player, in both IE9 (believe it is 64-bit) and Chrome, the videos freeze whenever the "show" (e.g. tv show episode) switches to commercial. As soon as I minimize the player, it resumes. If I go back to full screen during the commercial it will play fine, but freezes again when it switches back to the "show". Once again, as soon as I minimize the player it resumes. I can then go full screen and it will play the segment without a glitch, and in great quality, until the next commercial. If I was sitting next to my PC this wouldn't be a huge deal. But, I like to HDMI out to my TV display, in which case I have to walk my lazy a** over to the laptop every time a commercial comes on. It does this regardless of whether hardware acceleration is enabled or not.  Chrome is up to date as of last night, and so is the flash player (application), the active X plug-in for IE and the plug-in within chrome.

ideas?

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    2 replies

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    tc2063Author
    Participant
    May 19, 2011

    UPDATE #2

    Well last night I was streaming a sporting event on my TV via HDMI. My computer restarted in the middle of the game (looking at the update history, it appears as though it was a Windows update auto restart) and when it came back on the screen was black after windows login. I disconnected the HDMI and did a hard reset, with graphics output now on the laptop display. The screen was still black after login. I restarted in safe mode and tried system restore to no avail. From safe mode I then disabled all the startup items via msconfig and then enabled startup items 4 at a time. By the time I got to the end of the startup list (everything re-enabled) the pc started up just fine. I believe the reason for the black screen after logon was due to the fact that it restarted after the update with the display going out the HDMI port. Disabling and then re-enabling the start-up items somehow allowed the the pc to get itself around this issue.

    PERTINENT INFO:

    After this fiasco I downloaded CCleaner and did a registry clean. After the registry cleanup the Flash Player now works with GPU rendering rather than software rendering. In sum, the uninstalled, previous version of Flash player likely left behind something in the registry that was causing the GPU to hickup when the programming switched to commercial (see original post). SO, if you have this problem try doing a registry cleanup with CCleaner and it may resolve your Flash problem.

    C
    Carl_E__Myers_Jr_
    Participating Frequently
    May 19, 2011

    tc2603-->>After the registry cleanup the Flash Player now works with GPU rendering rather than software rendering.

    GPU rendering instead of software rendering allows I.E.9 to use the GPU.  Checking Enable hardware acceleration allows FP to use the GPU.

    T
    tc2063Author
    Participant
    May 19, 2011

    "tc2603-->>After the registry cleanup the Flash Player now works with GPU rendering rather than software rendering.

    GPU rendering instead of software rendering allows I.E.9 to use the GPU.  Checking Enable hardware acceleration allows FP to use the GPU."

    Carl,

    If you would have read the entire thread you may have realized that I wasn't trying to imply that Flash Player either is or isn't using the GPU. Simply that enabling software rendering within I.E. 9 is what fixed the problem. The problem happened whether or not I enabled hardware acceleration. Since cleaning the registry, Flash Player now works, both with the software rendering disabled (via I.E. 9 - internet options), and with hardware acceleration enabled (via Flash Player settings). The sentence would have been cleaner had I wrote "After registry cleanup, Flash Player now works with software rendering disabled in IE9." Because prior to cleaning the registry it would not work properly unless software rendering was enabled.

    T
    tc2063Author
    Participant
    May 18, 2011

    I will answer my own question since no one else wants to jump in.

    I was mistaken regarding the 64-bit IE 9, it is actually 32-bit that I am using. I went into internet options/advanced and checked the box to enable software rendering. I watched a program last night both on the laptop display and connected to the TV via HDMI and had no freezing in full screen throughout the entire program.

    I have not yet determined a fix for Chrome.

    A
    Anonymous
    May 18, 2011

    Hi, The Forum is extra busy since the latest FP update was released:-) Glad you found what the problem was. FP made add'l changes and also IE9. 

    In addition to Security related updates with the 10.3, the following:

    In addition to Security updates in this 10.3.181.14, there is included a Flash Settings Panel Manager.

    Users now have a simpler way to clear local storage from the browser settings interface – similar to how users clear their browser cookies today. Flash Player 10.3 integrates control of local storage with the browser’s privacy settings in Mozilla Firefox 4, Microsoft Internet Explorer 8 and higher, Google Chrome 11 (Available in Chrome Dev Channel), and a future release of Apple Safari.

    Flash Player 10.3 provides users with streamlined controls for managing their Flash Player privacy, security and storage settings. Windows, Mac, and Linux users can access the Flash Player Settings Manager directly from the Control Panels or System Preferences on their computers.

    When you open the Flash Player icon from the Control Panel, be sure to check each Tab (Storage, etc)

    Also under the tab Storage you will find the info on Private Browsing, so be sure to read this info in case you use that.


    Now one other thing, is that not all websites recognize IE9 yet. So you may need to use the Compatibility Mode for those.

    Thanks,

    eidnolb

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