Having trouble using Flash Player - Win10/Edge

[Shoshana Elisheva]

[moderator: added OS/browser to title for clarity]

OS: Windows 10

Web Browser & Version: Microsoft Edge, 40.15063.674.0

Flash Player Version: No idea

When I try to open CreateSpace's Interior Reviewer, it says on the bottom that Flash Player isn't supported. I go to the Flash Player website, and on that site, it says it's pre-installed and directions on how to troubleshoot Flash Player. I did it multiple times, and still, it doesn't work. It has worked in  the past. That's what confuses me.

Link: ​https://tsw.createspace.com/title/7772573/setup/book_interior

[divya010193]

Hi,

Please see Troubleshooting Flash Player on Microsoft Edge  and Extending User Control of Flash with Click-to-Run - Microsoft Edge Dev BlogMicrosoft Edge Dev Blog

Thanks!

[Shoshana Elisheva]

On Adobe's website, it shows it's working, but on CreateSpace, it stil isn't.

[_maria_ · Accepted solution]

Microsoft blocks Flash Player on a per-domain basis and forces users to allow Flash for each site they visit, so it won't be unusual that it works on adobe.com (if you allowed it) and not on the Create Space site.  If you have allowed it on Create Space and it's still not working, it's most likely a content issue with the site not conforming to Edge's click-to-play implementation.  It's not an issue with Flash Player.  I recommend contacting Create Space with your issue.

[Shoshana Elisheva]

Thank you! This helped a ton!

[_maria_]

You're welcome.  Glad the issue is resolved.