HOW TO FIX NO AUDIO PROBLEM IN FLASH (4 SOLUTIONS)

Report · Mar 20, 2007

This solution is for WINDOWS ONLY!!! Unfortunately I believe it is a bug in flash itself as I have read more than one instance of this same no audio problem occuring on MAC'S and LINUX based systems as well. IF YOU KNOW OF SOLUTIONS TO THE MAC OR LINUX BASED PROBLEMS, PLEASE POST THEM IN THIS THREAD.

Description of the problem: Video sites such as YouTube, VideoSift, Break, Google Videos, Yahoo, and a plethora of others do not stream embedded audio. Viewing a YouTube video, for example, on VideoSift.com results in the video playing back with no audio. However, by going directly to YouTube and playing back the same video, it appears to work.

THERE ARE SEVERAL POSSIBLE SOLUTIONS.

Problem: You may be missing your WAVEMAPPER driver.
Cause: Wavemapper driver was removed during installation or updating of the Flash Player. It might not necessarily be Flash that removes it but apparently something does.
Solution #1: Google "Flash No Audio WAVEMAPPER" for directions, its been covered a bunch, but basically requires running REGEDIT and readding the WAVEMAPPER key to the appropriate location and value in the registry. Its not as difficult as it sounds.

http://weyland.be/wrdprss/index.php/2006/08/22/no-sound-in-macromedia-flash-player-9/

if your wavemapper key is installed correctly...

Possible Cause: Corrupted or damaged flash content preventing audio streaming from working correctly.
Soltuion #2: Run CC Cleaner and delete only cached Flash content. It is a free program, again just google "download CC Cleaner". This particular solution worked for me.

If CC Cleaner also does not work, the description of your problem may differ slightly. In my case on several computers, one day it worked, the next day it didnt. If it never worked, this would be a logical solution for you. One variation of this that I have found is to create a new Windows User Account and log into it. The reason the CC Cleaner method may work better is that the User Accounts have their own separate cache folders so a corrupted cache preventing audio playback on one profile will not be available on the other User Account to cause the same problem. I wont explain how to do this as the CC Cleaner will work better but if you are curious, yet again google "create new windows user accounts". I have also seen this method work on one of my affected computers but it did not fix the issue on the account I was having problems with.

http://www.ccleaner.com Install and run it, use it only to remove Flash under the Applications Tab, Multimedia, Adobe Flash Player. Check it and uncheck everything else, then hit Analyze then Run Cleaner.

Possible Cause: Missing Codec
Solution #2: Download and install the K-Lite Codec pack. Again, google it. A CODEC stands for COmpressor DECompressor and is a way to make audio and video files small enough to be transferred on the internet. There are a lot of different codecs and if you want to play back a video that was compressed using a particular codec, you will need that same corresponding codec to decompress your media source and view its content. Basically if you dont have a codec, you cant observe the content of the media. If you have a VCR and want to play back a DVD, you are out of luck unless you get a DVD Player. DivX and XVid Codecs are some of the very popular codecs used on the net, but to get those, I still suggest getting the K-Lite Codec Pack.

http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm

Solution #4: Go back to Flash 7. If it aint broke dont fix it. This Final alternative is only to be used as a last resort. You'll have to get rid of Flash 9 and go back to Flash 7. The really tricky part here is that you have to prevent Flash from auto updating itself. If you install Flash 7, and hit up YouTube, you'll immediately get Flash 9+ installed again with the same problems. So AFTER you uninstall Flash 9 (use Macromedias / Adobes uninstaller, yet again go google it) make a new text file and name it MMS.CFG, in the file put this one line "AutoUpdateDisable=1" (without the quotes) and put it in BOTH your c:\windows\system32 AND c:\windows\system32\Macromed\Flash folders. This will prevent flash from Auto Updating to 9+, then have to find some place to download the old flash 7 installer. I found one here. http://www.intercomm.com/downloads/Flash7. Only problem is that most sites will try to make you install Flash 9 and Flash 7 does not work on all sites, but it does on some like YouTube. DO NOT UPDATE TO FLASH 9+ IF YOU USE THIS METHOD.

You will probably want to IMMEDIATELY go to http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager05.html after installing Flash 7 and UNCHECK the update feature

I've tried to write this quick little guide at 3AM so Im not going to take more time to research other ways to fix this problem. If you have other solutions, such as for MAC and LINUX, or feel like adding on to something else that I've written here (links would be useful to the downloads I suggested) or correcting any mistakes I probably have made, please say so.

One of these solutions is bound to help you. Theres multiple causes for this no audio problem so there is obviously multiple fixes.

Report · Mar 20, 2007

Double post, sue me. Ok, another possible fix is to install the standalone player. Hopefully at the time youre reading this (if this msg is archived) this version will be current.

Solution #5 Install Standalone Player
http://www.softwarepatch.com/internet/flash.html

You might want to refer to this thread for more detail on some of the other Java stuff that may have to be reinstalled also:
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid=1245905&e...

By the way, if ANY of these fixes helped you solve this NO AUDIO problem, please post which one worked for you...

Report · Apr 22, 2007

For everyone who has tried all of the above 5 solutions and still cant get it to work under WINDOWS (XP) try this….

All AC97 sound systems are capable of surround sound.

It seems that by default if you have enabled surround sound then WINDOWS mirrors most stereo sounds to the surround speakers.

It also seems that the latest version of FLASH (I tired 9 and 7) is surround sound aware and thus doesn’t have its stereo sound mirrored to the surround speakers.

I found that in my sound card utility (c-media) I had surround sound enabled (4 speakers). The sound test in that utility only played sound in the rear 2 speakers. Unplugging the stereo speakers from the surround port and plugging them into the stereo headphone port and using the utility to configure the system for only stereo speakers I found I could then get sound in FLASH files and online (youtube) again :))

Report · Apr 28, 2007

the solutions above didn't help :(

I've noticed, that anytime I visit youtube, there is created a file "sounddata.sol" in folder ..\macromedia\flash player\# shared objects\

i've opened it in notepad - it says "4TCSO soundData volume mute" (so no wonder there is no sound :|)

I deleted the file - but it is created again when i visit youtube. I tried to be smarter, changed "mute" to "on", but when i visited youtube it was replaced again. I changed file properties to read only - then it created another file.
oh, i have the same thing with myspace :(
I'm getting really frustrated :(

anyone can help?? pleaaase?

OK. I reinstalled windows and it finally helped

Report · Apr 29, 2007

Strangest configuration I ever saw, but it works...

Yeah, I've got the AC'97 surround sound system: I have the the center, sub-woofer and back speaker connectors in the back of the computer, and my main front speakers connected to the front panel!

Now I have all my Windows sounds back as well.
Thanks!

Report · Jan 09, 2008

quote:

Originally posted by: lillucky
For everyone who has tried all of the above 5 solutions and still cant get it to work under WINDOWS (XP) try this….

All AC97 sound systems are capable of surround sound.

It seems that by default if you have enabled surround sound then WINDOWS mirrors most stereo sounds to the surround speakers.

It also seems that the latest version of FLASH (I tired 9 and 7) is surround sound aware and thus doesn’t have its stereo sound mirrored to the surround speakers.

I found that in my sound card utility (c-media) I had surround sound enabled (4 speakers). The sound test in that utility only played sound in the rear 2 speakers. Unplugging the stereo speakers from the surround port and plugging them into the stereo headphone port and using the utility to configure the system for only stereo speakers I found I could then get sound in FLASH files and online (youtube) again :))

People should really try this solution first, as I had tried a good 10 others that didn't work in my situation until I stumbled upon this one and it worked like a charm. LISTEN CLOSE!

If you have a computer that has a headphone jack in the front as well as speaker jacks in the back, check to make sure that you are getting sound on youtube from the headphone jack on the front ( by plugging headphones into the front jack ). If you get youtube/Flash 9 sound from your front headphones WITH A PAIR OF HEADPHONES but are not getting youtube sound from the speaker jacks in the back of your computer, odds are the quote from lillucky above applies EXACTLY to your situation. Hope this helps people that have had the same problem I had where I could hear youtube sound in my headphones but not through my surround sound speakers.

Report · Jan 26, 2008

I believe the latest Flash version addresses this problem.

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Report · Jan 26, 2008

Thanks m8 this really helped me out,

Report · Sep 05, 2008

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Report · Jul 11, 2008

Thank you, thank you so much finally you gave me the answer that I needed, for my problem with the sound of the flash movies you rock thanks again...

Report · Oct 15, 2008

quote:

Originally posted by: jaalvarezg
Thank you, thank you so much finally you gave me the answer that I needed, for my problem with the sound of the flash movies you rock thanks again...

Flash Player audio failure on Windows

http://www.adobe.com/go/kb402691

Flash Player audio failure on Intel-based Macintosh

http://www.adobe.com/go/41f8f08d

Report · Apr 28, 2007

Hey Beezlebob, thanks ever sooooo muchhh, it was the CCleaner that fixed it for me. Just followed your instructions and it was done.

So even though I got Flash Player 9, You Tube works fine now for me.

Report · Jan 27, 2008

Oh wow. That's got to have taken you days to fix. Glad to see you sharing this kind of information.

Report · Mar 27, 2007

YOU ROCK beezlebob666.

Bow's before you. Fixed my problem in flash video on youtube.com with no audio / sound in seconds. Thank you soooooo much!!! I can now hear flash 9.0 sound!!!

Report · Mar 28, 2007

Just out of curiousity, which one of those fixes was it?

Report · Mar 30, 2007

CCleaner took out a corrupted flash file and all worked!!! If you close a youtube video and it corrupted: example you shut down computer while its playing. Ccleaner removes it and youtube works again :)

Edited for spelling.

Report · Apr 14, 2007

Nothing seems to work!

I checked the registry key to see that "wavemapper" key was there. I downloaded CCleanner and ran it to clean out my cache as well as using it to unistall Flash 9 (and reinstall). The fore-mentioned link to Flash 7 is now gone to I couldn't try that. I downloaded and installed the K-Lite Codec, as well as the stand alone Flash player and still no audio!

I have sound everywhere else; I even checked my own website where I have streaming Quicktime and there is sound. For good measure I even uninstalled an reinstalled my audio drivers to no solution.

While I have a 5.1 surround sound card plugged in, the system for some reason does not "see" it. Instead I am using the surround sound system and drivers off of the main-board.

Any other solutions to this problem?

Report · Apr 18, 2007

Resolved my no sound issue by using the Flash Uninstaller to remove Flash Player 9, rebooting and then installing Flash Player 8. Now I have sound in Youtube. Not sure what has changed between 8 and 9 but I imagine one day I'll be forced to upgrade, but hopefully the issue will be resolved.

Archived players
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14266

Windows XP sp2 with Firefox 2.0.0.3 Flash Player 8

Report · Feb 08, 2008

Thank you for the info, sorted my problem. I have a brand new computer running Vista, all good except sound in YouTube. Tried everything, eventually had to remove V9 of the flash player and install V8. Worked fine then. Thanks for the info.

Report · Apr 18, 2007

For Mac OS, the following tech doc is most likely to help:
http://www.adobe.com/go/41f8f08d

Report · May 09, 2007

Just wanted to thank you for posting this link, i-wt. I'd tried EVERYTHING to get the sound to work on my mac and this article finally showed me how to fix it. I was literally pulling my hair out, so thanks again!

Report · Jun 03, 2007

Hi i have tried all of the suggested solutions and i still have no sound!!!

Sound is fine on windows media, just not on youtube and other online video players.

First (when it went wrong) i could only hear the sound very faintly out of one speaker, now there is no sound at all. But as mentioned there is sound on windows.

Can any one help. Any ideas? In LAMENS terms (directions) if poss. Im not that knowledgable on pcs.

Thanx

Report · Jun 07, 2007

I too had NO SOUND in Flash players. I just finished building this computer for my wife. Installed late at night. Not many lights on. Keep this in mind...

Yesterday I had a sound problem and had to adjust my surround sound to get ANYTHING, Had to go to 4 speakers even though I only had 2. Hmmmmmm.

A couple of the suggestions talked about the Flash , Stereo / Surround Sound, and AC97 audio devices.

After reading these posts I started the Free Napster [Flash] player and went back to my surround sound (Clicked on the little Xear 3D emblem to launch) and, while playing a 4 minute song, messed with the settings. Heard NO SOUND on 2 speakers, and Only 3D sound on 4 speakers. No sound from the 4 minute song.

Checked where I plugged the Speaker cable in. It was NOT in the pretty green hole. Plugged the Green Plug into the Green Hole - ALL SORTS OF MUSIC NOW!!!!!

Problem Solved!!! I had plugged the cable in to the computer at night...Into the WRONG hole. SO, the Surround Sound was telling the system that I had 4 speakers, and Flash wanted to ONLY go to stereo, which the Surround Sound was routing to non-existent speakers.

I have only been building computers since 1993. You would think I know better by now, eh??

Anyway , for those having problems, perhaps your speakers are not plugged in correctly or your surround sound is not configured correctly.

As I found out, Not Everything is a driver fault. As a tech with 20 years of PC experience I have seen my fair share of Operator error - Now I are one 🙂

Report · Nov 30, 2007

Ha... I created my account to comment on beezlebob666 valiant effort to assist people with various flash problems. You rock, you managed to put MOST of the solution into one post and walk people through it. Every other post I've seen literally seems to copy/paste from some tech booklet.

So, I am running with XP home-MC edition, sp2, althlon64 4200+ w/ 2g ram and a nvidia8600gs. Never had any audio problems before, couldn't recall any new programs I've installed. I should point out I've been putting at least an hour(plus) a night into solving this one for the last 3-ish weeks.

Solution 1) Did it, three times and in various version. No gas. Many restarts.
Solution 2) Got it. Love the program, helped with other problems but no go.
Solution 3) Installed every codec that exists and a few I am sure that don't. Nothing (Btw, you have solution 3 labeled "2")
Solution 4) Did it, I even went crazy and tried a few stand-alone players and knock-offs. Nothing.
Solution 5) See solution 4.

Very thorough indeed.

But, in the end I need to thank rnamen. I pulled what Troll calls a "Flashing 12" move... I had my stereo unplugged... I was checking my surround sound and noticed that I wasn't getting any front sound and just added that to the list of crap that I needed to work on. So, when I read your post, I thought it was possible. I just got a razor tarantula and I may have swapped the wrong audio-cord or unplugged something in error. Low-and-behold, I was plugged into the wrong damned line.