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jamesr123678
Participant
January 30, 2018
Answered

How to update to the latest version of Flash?

  • January 30, 2018
  • 1 reply
  • 5992 views

I know this may seem like a dumb question, but I can't seem to update flash (or at least my computer doesn't show it's been updated).

I'm currently a student for Network management, and the website my school uses for the online material says I need java and flash player 8 or higher installed. Java is up and running perfectly. I'm having trouble with flash. I have uninstalled it, installed it, updated it. Nothing works. This is the message I constantly get on said website:

telling me that I need Adobe flash player 8 or higher. I have gone into my settings on Chrome, and and selected "always ask first for flash" the particular website never asks for flash (even though the website is in the "allowed list" for allowing flash. I don't receive any notification whatsoever that any type of pop up is being blocked.

Google Chrome63.0.3239.132 (Official Build) (64-bit) (cohort: Stable)
Revision2e6edcfee630baa3775f37cb11796b1603a64360-refs/branch-heads/3239@{#709}
OSWindows
JavaScriptV8 6.3.292.49
Flash28.0.0.137

The above is the current specs of my Chrome browser. When I go into Chrome components, it lists flash as "not updated" when I click check for updates. If I refresh that page, I get "up to date" for flash.

Nothing I do seems to work. Also I've done the exact same thing on microsoft edge, and nothing as well. Other computers in my house are fine, but my laptop is the one experiencing these issues. If anyone has a solution for this, I'd love to hear it.

On a side note, my main anti-virus is Microsoft Defender.

    This topic has been closed for replies.
    Correct answer _maria_

    Hi jamesr123678 ,


    Based on the screenshot, Chrome already has been updated to the latest version, 28.0.0.137.  Google embeds Flash Player in Chrome and automatically updates it.  Google also disables Flash by default, so you'll need to enable it, usually per site.  See Google's help document Use or fix Flash audio & video - Computer - Google Chrome Help  for assistance.

    Google also implements a Site Engagement Index score.  If that score is too low, it'll block Flash, even if Flash is enabled.  Go to chrome://site-engagement and look for the site in question.  If the associated score is less than 100 Google will block the site.  You can manually edit the score and set it to 100.


    An alternative is to white-list all sites by adding https://* and http://* to the list of exceptions in chrome://settings/content/flash

    1 reply

    Robert Mc Dowell
    Robert Mc Dowell
    Legend
    January 30, 2018

    did you try with the browser seamonkey or yandex?

    _maria_
    Community Manager
    _maria_Community ManagerCorrect answer
    Community Manager
    January 30, 2018

    Hi jamesr123678 ,


    Based on the screenshot, Chrome already has been updated to the latest version, 28.0.0.137.  Google embeds Flash Player in Chrome and automatically updates it.  Google also disables Flash by default, so you'll need to enable it, usually per site.  See Google's help document Use or fix Flash audio & video - Computer - Google Chrome Help  for assistance.

    Google also implements a Site Engagement Index score.  If that score is too low, it'll block Flash, even if Flash is enabled.  Go to chrome://site-engagement and look for the site in question.  If the associated score is less than 100 Google will block the site.  You can manually edit the score and set it to 100.


    An alternative is to white-list all sites by adding https://* and http://* to the list of exceptions in chrome://settings/content/flash

    J
    jamesr123678Author
    Participant
    January 30, 2018

    Thank you Maria Vargas, it worked. Not sure what the exact issue was. But after taking your advice and white listing all sites and also using the "https://" and then the website it worked. Cause before that, in site-engagement, the website in question wasn't even listed. 

    Thank you so much. 

    Sent from Yahoo Mail on Android

    On Tue, Jan 30, 2018 at 10:18 AM, Maria Vargas<forums_noreply@adobe.com> wrote:

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    You have been mentioned

    by Maria Vargas in Re: How to update to the latest version of Flash? in Adobe Community - View Maria Vargas's reference to you

    Hi jamesr123678 ,

    Based on the screenshot, Chrome already has been updated to the latest version, 28.0.0.137.  Google embeds Flash Player in Chrome and automatically updates it.  Google also disables Flash by default, so you'll need to enable it, usually per site.  See Google's help document Use or fix Flash audio & video - Computer - Google Chrome Help  for assistance.

     

    Google also implements a Site Engagement Index score.  If that score is too low, it'll block Flash, even if Flash is enabled.  Go to chrome://site-engagement and look for the site in question.  If the associated score is less than 100 Google will block the site.  You can manually edit the score and set it to 100.

    An alternative is to white-list all sites by adding https://* and http://* to the list of exceptions in chrome://settings/content/flash

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