Copy link to clipboard
Copied
There's a screen that pops up that says "Installation will begin shortly."
Then nothing happens for almost 5 minutes, and it stays at 0%.
Lets try using the manual installation or also known as the offline installer.
Go to this page:
Installation problems | Flash Player | Windows
Go to the bottom and choose the version for Firefox and download it.
Close Firefox all windows.
Verify that the following processes are not running using task manager
flashplayer* ; meaning anything with the process of flash player
Firefox
plugin-container
force close the weather channel desktop app if you have that
Next run the installer you downloaded here is th
...Copy link to clipboard
Copied
Lets try using the manual installation or also known as the offline installer.
Go to this page:
Installation problems | Flash Player | Windows
Go to the bottom and choose the version for Firefox and download it.
Close Firefox all windows.
Verify that the following processes are not running using task manager
flashplayer* ; meaning anything with the process of flash player
Firefox
plugin-container
force close the weather channel desktop app if you have that
Next run the installer you downloaded here is the direct DL link for it. http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe
If you Install, verify it control panel that it is installed, and test in Firefox on this page at the top:Installation problems | Flash Player | Windows
Lets start simple and move forward
Best Regards
Copy link to clipboard
Copied
What do you mean "Go to the bottom" of the page when I open up that link to Installation Problems?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
I don't see links to installers from the link Carm01 provided me.
Here is what the adobe installation page tells me whenever I've tried to update it the same way it's told me to download it:
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Thanks so much!
Videos I couldn't view are now working
Copy link to clipboard
Copied
Can you please post a screenshot (see How to post a screenshot in the forum) of the blank screen?
Thank you.
--
Maria