Copy link to clipboard
Copied
I am not able to install flash, I can download and then it tells me that it can not install. I have followed each step to resolving this but nothing works. It does the same thing each time. I tried on internet explorer and Mozilla.
Copy link to clipboard
Copied
Try the Adobe link below. Go to the bottom of the page, where it says, "Still having problems?".
https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html
Copy link to clipboard
Copied
Can you please explain how you are downloading Flash Player [Steps you are performing]? Also, Can you attach a screenshot of the error/Issue [How to post a screenshot in the forum‌]?
Thanks
Piyush
Copy link to clipboard
Copied
I go to Adobe Flash Player click install now, It downloads the file, I then double click the file and it starts, I then hit save file and the go to my downloads and double click on the file. I click run and the the button to allow Adobe to update when needed. the installation begins and then downloads, then gives me the warning below.
Copy link to clipboard
Copied
Hi paula42388289,
Can you please perform the same steps again which led to the above Issue, but before that perform the following steps:
Once this is Done can you also goto-->run type -->%windir%\system32\Macromed\Flash
and attach the
FlashInstall.log file
--
Piyush