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Participant
May 11, 2013
Question

I can't download/install Adobe Flash Player update version 11.7.700.169.

  • May 11, 2013
  • 1 reply
  • 814 views

I have tried several times to download and install Adobe Flash Player update version 11.7.700.169 without success. My OS is Windows XP with SP3 and my web browser is Internet Explorer. My current Adobe Flash Player version is 11.6.602.180. In the Adobe - Install Adobe Flash Player IE window I unchecked the checkbox "Yes, install Chrome as my default browser and Google Toolbar for Internet Explorer - optional"  and clicked [UpdateNow]. Then I followed the installation instuctions. When I tried to run the installer I got an Internet Explorer Script Error dialog box.

I then clicked yes on the Scrippt Error dialog box and it closed. The new version did not install. I still have the old version.

What am I doing wrong?

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1 reply

pwillener
Legend
May 11, 2013

Download and run the offline installer(s) from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header (under the heading Progress bar hangs...).