Incomplete uninstall of FlashPlayer

[NickWilkinson]

I am having problems re-installing an old HP printer on a Windows 10 64bit desktop because it fails due to a possible conflict with Registry Key"

    HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\FlashPlayer\SafeVersions

I have run the Adobe uninstall_flash_player.exe several times but this key is still present. I cannot delete it, either using RegEdit or in a CMD window despite having full access permissions as adminitrator.

Please can anyone help me?

T.I.A.

Nick Wilkinson.

 

[kglad]

contact ms re: why you can't use regedit to delete macromedia. 

[NickWilkinson]

I have done but no (useful) reply yet.

[NickWilkinson]

I have already run the uninstall programme 3 times but no joy. 😞

[Peru Bob]

What printer model number?

Which printer driver?

[NickWilkinson]

HP OfficeJet 4580.

 

[NickWilkinson]

I should add that all drivers are up to date as per GetMyDrivers.

[Peru Bob]

Don't trust Windows or third pary updaters.  They can cause issues as well as being wrong in their choices of drivers.

Do it manually by going to the manufacturers' websites.

[_maria_ · Accepted solution]

Those entries were never locked by Flash Player and could be deleted at any time.  If you're getting a permission error attempting to delete it then there's something wrong with Windows registry permissions not caused by Flash Player.  Troubleshooting Windows registry issues is beyond the scope of this Adobe forum.