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skies457
Participant
May 17, 2019
Question

Intrusive popup ads implanted in the Chinese version of Flash

  • May 17, 2019
  • 2 replies
  • 1967 views

Does Adobe aware that so-called "Chinese version" of Flash contains many intrusive popup ads (a window of news with tons of ads is shown at Windows startup, and popup ads are displayed occasionally at the bottom-right corner of desktop).

It seems that ads are from `C:\Windows\SysWOW64\Macromed\Flash\FlashHelperService.exe`.

I'm wondering if it is a deliberate and official action?

This really damages the company's reputation since we believe we were actually downloading a *Adobe* software, not some notorious adware.

    This topic has been closed for replies.

    2 replies

    jeromiec83223024
    Community Manager
    Community Manager
    May 17, 2019

    For help and information on the version of Flash Player licensed for use in China, please contact:

    help@flash.cn

    Thanks!

    Kajal_Singh
    Adobe Employee
    Adobe Employee
    May 17, 2019

    Hi,

    Yes Adobe is aware of these popup ads and they are because of the FlashHelperService. This Service is a required component for using Flash Player in China region.

    Thanks,

    Kajal