Mac system preferences quit unexpectedly while using the Flash Player plug-in

Report · Apr 29, 2014

Yesterday, 4/28/14, I got news that Flash version 13.0.0.201 had security issues, so I went to my MacBook Pro and using system preferences and the Flash pane, determined that I needed to upgrade to 13.0.0.206. The flash pane opened normally. I did the Flash upgrade and everything seemed to work OK, and the system preferences Flash pane continues to function normally.

I then went to my wife's identical MacBook Pro - mid 2009 running OS 10.9.2, opened system preferences, clicked on the Flash icon to see what version of Flash she was running, and system preferences quit leaving the message "System Preferences quit unexpectedly while using the Flash Player plug-in. Undaunted, I went to www.get.adobe.com and downloaded the lastest version fo Flash player and installed it on her maching, verifying the version as 13.0.0.206 using the Adobe website version verification functionality. However, even after the upgrade to 13.0.0.206, her system preferneces quits when the Flash icon is selected.

Here is the crash log:

Process: System Preferences [1788]

Path: /Applications/System Preferences.app/Contents/MacOS/System Preferences

Identifier: com.apple.systempreferences

Version: 13.0 (13.0)

Build Info: SystemPrefsApp-259001000000000~1

Code Type: X86-64 (Native)

Parent Process: launchd [154]

Responsible: System Preferences [1788]

User ID: 501

PlugIn Path: /Library/PreferencePanes/Flash Player.prefPane/Contents/MacOS/Flash Player

PlugIn Identifier: com.adobe.flashplayerpreferences

PlugIn Version: ??? (13.0.0.206)

Date/Time: 2014-04-28 20:53:11.258 -0700

OS Version: Mac OS X 10.9.2 (13C1021)

Report Version: 11

Anonymous UUID: 1E1A01A9-C48C-C06B-60FB-201E015F786B

Sleep/Wake UUID: 833B7FBF-B4D3-4276-9D44-D26BA77699D9

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

Application Specific Information:

com.adobe.flashplayerpreferences v.13.0.0.206 (Flash Player)

objc[1788]: GC: forcing GC OFF because OBJC_DISABLE_GC is set

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libsystem_c.dylib 0x00007fff8fc59732 strlen + 18

1 com.adobe.flashplayerpreferences 0x000000010700da03 0x10700a000 + 14851

2 com.adobe.flashplayerpreferences 0x000000010700da03 0x10700a000 + 14851

3 com.adobe.flashplayerpreferences 0x0000000107013d61 0x10700a000 + 40289

4 com.adobe.flashplayerpreferences 0x0000000107013cd5 0x10700a000 + 40149

5 com.adobe.flashplayerpreferences 0x00000001070198cd SMImplementation::SettingsReader::GetNewSettingsData(SASM::SimpleString**) + 313

6 com.adobe.flashplayerpreferences 0x0000000107016548 SASM::SettingsManager::GetNewSettingsDataFromFile(SASM::SimpleString const&, SASM::SimpleString**) + 308

7 com.adobe.flashplayerpreferences 0x0000000107016ae8 SASM::SettingsManager::LoadMasterSettingsFromDisk() + 136

8 com.adobe.flashplayerpreferences 0x0000000107017653 SASM::SettingsManager::SettingsManager(SASM::FileManager*) + 259

9 com.adobe.flashplayerpreferences 0x000000010700c773 0x10700a000 + 10099

10 com.apple.frameworks.preferencepanes 0x00007fff91727f78 -[NSPreferencePane loadMainView] + 179

11 com.apple.frameworks.preferencepanes 0x00007fff917279e1 -[NSPrefPaneBundle instantiatePrefPaneObject] + 354

12 com.apple.systempreferences 0x00000001002da59e 0x1002d1000 + 38302

13 com.apple.systempreferences 0x00000001002d9294 0x1002d1000 + 33428

14 com.apple.Foundation 0x00007fff89fa7cb7 __NSFireDelayedPerform + 333

15 com.apple.CoreFoundation 0x00007fff8dfbe494 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

16 com.apple.CoreFoundation 0x00007fff8dfbdfcf __CFRunLoopDoTimer + 1151

17 com.apple.CoreFoundation 0x00007fff8e02f5aa __CFRunLoopDoTimers + 298

18 com.apple.CoreFoundation 0x00007fff8df79755 __CFRunLoopRun + 1525

19 com.apple.CoreFoundation 0x00007fff8df78f25 CFRunLoopRunSpecific + 309

20 com.apple.HIToolbox 0x00007fff8f505a0d RunCurrentEventLoopInMode + 226

21 com.apple.HIToolbox 0x00007fff8f505685 ReceiveNextEventCommon + 173

22 com.apple.HIToolbox 0x00007fff8f5055bc _BlockUntilNextEventMatchingListInModeWithFilter + 65

23 com.apple.AppKit 0x00007fff8c7993de _DPSNextEvent + 1434

24 com.apple.AppKit 0x00007fff8c798a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122

25 com.apple.AppKit 0x00007fff8c78cb2c -[NSApplication run] + 553

26 com.apple.AppKit 0x00007fff8c777913 NSApplicationMain + 940

27 libdyld.dylib 0x00007fff923a05fd start + 1

Thread 1:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff8ff92662 kevent64 + 10

1 libdispatch.dylib 0x00007fff92d9343d _dispatch_mgr_invoke + 239

2 libdispatch.dylib 0x00007fff92d93152 _dispatch_mgr_thread + 52

Thread 3:: Dispatch queue: com.apple.root.background-priority

0 libsystem_kernel.dylib 0x00007fff8ff92392 fsync + 10

1 com.apple.SearchKit 0x00007fff8bed1a45 IAFileStoreStreamFlush + 49

2 com.apple.SearchKit 0x00007fff8bed1a05 StoreStreamFlush + 33

3 com.apple.SearchKit 0x00007fff8bed14a5 StorageCommit + 642

4 com.apple.SearchKit 0x00007fff8bed1217 IAStorageCommit + 23

5 com.apple.SearchKit 0x00007fff8bed11e3 IAStorage::Commit(unsigned char) + 13

6 com.apple.SearchKit 0x00007fff8becd6e8 TIAIndex::Flush(unsigned int) + 514

7 com.apple.SearchKit 0x00007fff8bef2f66 TIAIndex::Create(IAStorage*, __CFString const*, unsigned int, OpaqueIATextAnalysisRef**, unsigned int) + 2820

8 com.apple.SearchKit 0x00007fff8bee7a22 IAIndexInitialize + 124

9 com.apple.SearchKit 0x00007fff8bf02561 SKIndexInitialize(void const*, __CFString const*, unsigned int, OpaqueIATextAnalysisRef**, unsigned int) + 618

10 com.apple.SearchKit 0x00007fff8bf02245 SKIndexCreateWithURL + 135

11 com.apple.frameworks.preferencepanes 0x00007fff91732ac5 -[NSPrefPaneSearchCenter createSearchIndexForPrefPaneBundles:] + 650

12 com.apple.frameworks.preferencepanes 0x00007fff9172f415 __33-[NSPrefPanesCenter _writeCache:]_block_invoke + 995

13 libdispatch.dylib 0x00007fff92d941d7 _dispatch_call_block_and_release + 12

14 libdispatch.dylib 0x00007fff92d912ad _dispatch_client_callout + 8

15 libdispatch.dylib 0x00007fff92d9309e _dispatch_root_queue_drain + 326

16 libdispatch.dylib 0x00007fff92d94193 _dispatch_worker_thread2 + 40

17 libsystem_pthread.dylib 0x00007fff889a1ef8 _pthread_wqthread + 314

18 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 4:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 5:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 6:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 7:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 8:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 9:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 10:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 11:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 12:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 13:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 14:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 15:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 16:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 17:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 18:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 19:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 20:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 21:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 22:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 23:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 24:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 25:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 26:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 27:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 28:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 29:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 30:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 31:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 32:

0 libsystem_kernel.dylib 0x00007fff8ff91e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff889a1f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff889a4fb9 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x00006080002049b0 rbx: 0x00007fff5f92bdd0 rcx: 0xbaddb01d9c44bead rdx: 0xbaddb01d9c44bead

rdi: 0xbaddb01d9c44bea0 rsi: 0x0000000000000008 rbp: 0x00007fff5f92bd00 rsp: 0x00007fff5f92bd00

r8: 0x0000000000000040 r9: 0x00007fff5f92bc00 r10: 0x00007fff5f92bd38 r11: 0x0000000000000246

r12: 0x00007fff5f92bdd0 r13: 0x0000608000037d00 r14: 0xbaddb01d9c44bead r15: 0x0000000000000000

rip: 0x00007fff8fc59732 rfl: 0x0000000000010286 cr2: 0x0000608000429000

Logical CPU: 1

Error Code: 0x00000000

Trap Number: 13

Binary Images:

0x1002d1000 - 0x1002f2ff7 com.apple.systempreferences (13.0 - 13.0) <57B93F86-66C8-39C3-A283-EBD0B667E726> /Applications/System Preferences.app/Contents/MacOS/System Preferences

0x101be5000 - 0x101bedff3 libCGCMS.A.dylib (599.21.1) <84C6C6F3-AD75-3120-A86F-8AE1005A0ECE> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib

0x101bfa000 - 0x101c22ffb libRIP.A.dylib (599.21.1) <994C1D46-A532-3361-8C20-11778DC12040> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x101c32000 - 0x101c35ffa libCGXType.A.dylib (599.21.1) <0F364FEE-105D-329D-B823-082AA45E6AFD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib

0x101d2b000 - 0x101d2bff9 +cl_kernels (???) <A9182942-35E4-48D9-A0B1-C3EDFD153182> cl_kernels

0x101d48000 - 0x101d49ffa +cl_kernels (???) <02D3A031-3719-4474-895B-E247921836C8> cl_kernels

0x104467000 - 0x10454dfef unorm8_bgra.dylib (2.3.58) <6E7397EF-CC78-3C15-8B21-05E7FB47F645> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_bgra.dylib

0x105a35000 - 0x105a39ffd com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <82D2F703-F961-3298-B06F-14B772D23C7B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn

0x106fe9000 - 0x106fefff7 libCGXCoreImage.A.dylib (599.21.1) <D66366B5-33BA-3715-9A40-50F0FF5EAE39> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib

0x107008000 - 0x107008ffd +cl_kernels (???) <6B12399C-F787-48F9-ACFB-E876FF52567E> cl_kernels

0x10700a000 - 0x107089ff7 +com.adobe.flashplayerpreferences (13.0.0.206) <9EFB3F12-F7C4-38A8-A92D-39A3097F9037> /Library/PreferencePanes/Flash Player.prefPane/Contents/MacOS/Flash Player

0x7fff63b4e000 - 0x7fff63b81817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld

0x7fff86c1e000 - 0x7fff86c5dfff libGLU.dylib (9.6) <EE4907CA-219C-34BD-A84E-B85695F64C05> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x7fff86c5e000 - 0x7fff86c5efff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fff86ccb000 - 0x7fff86d0dff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib

0x7fff86d0e000 - 0x7fff86d46ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

0x7fff86d47000 - 0x7fff86d47fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x7fff86d48000 - 0x7fff86d60ff7 com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage

0x7fff86d93000 - 0x7fff86ddaff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib

0x7fff86dde000 - 0x7fff86df5ffa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAudio.dylib

0x7fff86df6000 - 0x7fff86e65ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

0x7fff86e66000 - 0x7fff86eccfff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

0x7fff86ece000 - 0x7fff871b8fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore

0x7fff871d3000 - 0x7fff872a4ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

0x7fff872a5000 - 0x7fff872a6ff7 libsystem_sandbox.dylib (278.11) <5E5A6E09-33A9-391A-AB34-E57D93BB1551> /usr/lib/system/libsystem_sandbox.dylib

0x7fff872a9000 - 0x7fff872d8fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols

0x7fff87498000 - 0x7fff874e9ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x7fff8757d000 - 0x7fff8757dfff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0x7fff8757e000 - 0x7fff87582fff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib

0x7fff87583000 - 0x7fff877e4fff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit

0x7fff877e5000 - 0x7fff877e8fff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

0x7fff877e9000 - 0x7fff877ecffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

0x7fff877ed000 - 0x7fff8780bfff com.apple.facetimeservices (10.0 - 1000) <DED6A966-DF0E-3E58-BD34-D85ED82A99D7> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices

0x7fff87813000 - 0x7fff8781fff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression

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0x7fff92380000 - 0x7fff9239cfff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib

0x7fff9239d000 - 0x7fff923a0ff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib

0x7fff923a1000 - 0x7fff92cc068f com.apple.CoreGraphics (1.600.0 - 599.21.1) <23BCDB0F-4E60-31BA-859C-820351D50111> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x7fff92cc1000 - 0x7fff92ce5fff com.apple.quartzfilters (1.8.0 - 1.7.0) <39C08086-9866-372F-9420-81F5689149DF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters

0x7fff92ce6000 - 0x7fff92d76fff com.apple.Metadata (10.7.0 - 800.23) <BFEE576F-D779-300B-B685-26A3A008710A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata

0x7fff92d77000 - 0x7fff92d7bff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib

0x7fff92d90000 - 0x7fff92daafff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib

0x7fff92dab000 - 0x7fff92db6ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth

0x7fff92ff1000 - 0x7fff93144ff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x7fff93a30000 - 0x7fff93a89fff libTIFF.dylib (1042.2) <1C80C3FD-639C-3781-8A30-265410DD444F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x7fff93a8a000 - 0x7fff93b7bff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib

0x7fff93b7c000 - 0x7fff940ecfff com.apple.CoreAUC (6.22.08 - 6.22.08) <F306D552-2220-3160-88EA-C916193C5EFD> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

0x7fff940ef000 - 0x7fff940f8fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x7fff94113000 - 0x7fff9419bff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF

0x7fff9419c000 - 0x7fff941b3ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <38A25261-C622-3F11-BFD3-7AFFC44D57B8> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory

0x7fff941b4000 - 0x7fff941cdff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x7fff941ce000 - 0x7fff94292ff7 com.apple.backup.framework (1.5.2 - 1.5.2) <A3C552F0-670B-388F-93FA-D917F96ACE1B> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

0x7fff94293000 - 0x7fff944d9fff com.apple.AddressBook.framework (8.0 - 1369) <3D1A8D58-6A9E-366C-BDB8-ECC6F279DB24> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook

0x7fff946cc000 - 0x7fff946d4fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib

0x7fff946d5000 - 0x7fff946dbff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib

0x7fff946dc000 - 0x7fff946eeff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport

0x7fff946ef000 - 0x7fff946efffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <486A97CD-C1F7-324D-87BC-B07F7A415B68> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x7fff9472b000 - 0x7fff9472bff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib

0x7fff9477c000 - 0x7fff9477cffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib

0x7fff948e4000 - 0x7fff9490eff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 1

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 1957

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=219.0M resident=147.4M(67%) swapped_out_or_unallocated=71.7M(33%)

Writable regions: Total=77.0M written=4260K(5%) resident=9772K(12%) swapped_out=0K(0%) unallocated=67.4M(88%)

REGION TYPE VIRTUAL

=========== =======

CG backing stores 1740K

CG image 44K

CG raster data 56K

CG shared images 180K

CoreImage 16K

Image IO 244K

Kernel Alloc Once 8K

MALLOC 34.4M

MALLOC (admin) 32K

Memory Tag 242 12K

Memory Tag 251 16K

OpenCL 28K

STACK GUARD 56.1M

Stack 23.8M

VM_ALLOCATE 16.4M

__DATA 28.7M

__IMAGE 528K

__LINKEDIT 65.9M

__TEXT 153.2M

__UNICODE 544K

mapped file 74.2M

shared memory 4K

=========== =======

TOTAL 456.0M

Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.47f2

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432473353313036374D2E4D38464D5200

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432473353313036374D2E4D38464D5200

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545016B9SA02, 160.04 GB

Serial ATA Device: MATSHITADVD-R UJ-868

USB Device: Built-in iSight

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus:

Report · Apr 30, 2014

--Mac HD/Library/Internet Plug-ins

Trash the Flash Player.plugin and flashplayer.xpt files

--Mac HD/Linrary/Application Support/Adobe

Trash the Flash Player and Flash Player Install Manager folders

--Mac HD/Library/PreferencePanes

Trash the Flash Player.prefPane file

--[user]/Library/Preferences

Trash the com.macromedia.Flash Player.app.plist and com.adobe.flash.plist (if there is one)

Note: To access the [user]/Library, hold the "Option" key and click "Go" from the Finder menu.

Emtpy the trash.

Download the FULL installer: Flash Player 13 Plug-in (Mac OS X)

Quit your browser and run it.