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Hi,
Same incredibly frustrating problem. If you haven't already determined the cause,it's apparently because of the download manager used for multiple Adobe products. (Explains why I haven't been able to update Adobe for a long time - in spite of the fact that I'm on a Broadband connection. I think it's because it's wireless, and can have a high error rate, or lots of traffic.) It's the Akamai Download Manager.
Have not yet figured out what to do. I did notice more messages on this forum re: same issue downloading other products. There's also info on Troubleshooting the Downloading Manager which I haven't explored.
Good luck to us all - (or do post if you've fixed this!!)
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I SOLVED IT!!!!! LATEST FLASH IS INSTALLED!!!!
Here's what I did:
Read the information in the service note about the ridiculously sensitive download manager (DM)
ID: | kb400530 |
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It gives instructions about internet settings necessary for the DM to work on multiple browsers. I use IE 7. Some were really non-obvious, like windows need to have no constraints on size, position. Most have to do with security, Active X settings.
However even after I followed the directions, I got the same error message.
But I'd gotten the general idea of what the DM needed, and went back to my Internet Options, and made a couple of additional changes. I'm not sure which of these was responsible for the success, but I'm resetting them afterward anyway.
For all the settings in which they allowed Prompt or Enable, I chose ENABLE.
I set Enable (vs. Prompt) for Download signed Active X controls (not secure) - this prompts a security risk bar, which didn't interfere
I also:
Set ENABLE for Run components not signed with Authenticode
Set ENABLE for Allow previously unused ActiveX controls to run without prompt
Set DISABLE for Automatic prompting for ActiveX controls
Set DISABLE for Automatice Prompting of ActiveX controls
Set DISABLE for Use Pop-Up Blocker
Set ENABLE for everything in under Scripting section
Anyway, you get the idea. I was trying to give the poor software every break I could, and it downloaded with no problem.
And then, the acid test.....I tried the site that had crashed because of lack of Flash 10 - and it tna perfectly....
Take that ADOBE!!!!
I hope something equivalent works for you.
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