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A
Anonymous
July 11, 2007
Answered

New Flash 9 Does Not Install on Mac PPC - 1008:5, -5000 Access Denied Error

  • July 11, 2007
  • 1 reply
  • 518 views
I attempted to install the new build of Flash 9 onto my Power PC Mac (a G4 running OX 10.4.10). I received the following error messages:

"Error creating file: 1008:5, -5000 Access Denied Error"
"You do not have enough access privileges for this installation"

I attempted a fix posted on the forum yesterday afternoon, and the fix posted here last night:

http://kb.adobe.com/selfservice/viewContent.do?externalId=4aa64290&sliceId=1

but these were unsuccessful. The solution assumes multiple users with different permission levels, but my Mac is a one-user system, and I have permission throughout the system.

I believe the problem lies in the install program itself, and not in the systems onto which users are installing the software.

There are two types of installs on a Power PC Mac: I will call them Passive Install and Active Install.

Passive Install opens a folder on the desktop and asks the user to drag the program icon into the Applications folder. Once this copy is done, the program is installed. No permissions are required - no passwords need be entered - because the copy function assumes the user has adequate permission to do the copy.

Active Install runs an install program, or a script, which places the program and associated files into the proper folders in the system. Active Installs ALWAYS require the installer to enter user name and password in order to continue with the install - this validates the permissions and the install program can continue.

The install program on your new version of Flash 9 is an Active Install program, but it DOES NOT ask for user name and password before continuing with the install. This is the FIRST time I have ever seen this behavior with an Active Install program, and I believe this is the problem people are having with the install.

chmod commands in Terminal are an "over-fix," if you will pardon the expression. Simply re-write your install program to require user name and password as all Active Installers do, and I believe the problem will be fixed.

Until you do that, my Mac no longer has Flash of any flavor. is there a previous version I can download to get this software back on my system until you fix the installer?

Thank you.



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    This topic has been closed for replies.
    Correct answer Ernest_Gray
    I've been trying for days to install the flash player on my mac (of which i'm the only user) finally i went into applications/utilities/disk utility

    i opened disk utility and selected my primary hard drive and under the first aid tab, at the bottom i selected "Repair Disk Permissions". after the process was complete i restarted my computer and when i tried installing the flash player it worked like a charm

    i hope this helps some of you

    1 reply

    J
    jehrler
    Inspiring
    July 11, 2007
    I have to agree with the prior poster. This is ridiculous.

    We have two MacBooks and we can't install the new Flash Player UB on either one because of the same error mentioned here.

    Look for tech bulletins and follow first suggestion to uninstall and then fix permissions. But there is a problem, the uninstaller only works if you run as an admin user. Oops, we run as regular user. Still, we logged in as admin user and "uninstalled".

    Try to install and the same error.

    OK, hit the forums. See the advice about chmoding the Firefox application. Do that and still no joy.

    And Tom is correct, the FlashPlayer installer does NOT appear to be requesting admin credentials so how could it possibly work to install something in the InternetPlug-ins Folder when we are running as a non-admin user???

    This seems to be a recurring (and recurring) issue and to have not fixed it yet really makes me think that maybe Apple was right not to include Flash on the iPhone.
    J
    jehrler
    Inspiring
    July 11, 2007


    Well, I tried to install again this time from the Admin user and still I get this error. Heck, I even changed the permissions on the Internet Plug-ins Folder to allow ANYONE to read and write and IT STILL HAPPENS as it says it is trying to install flashplayer.xpt

    Adding to my overall disgust is that this upgrade is to fix a *security problem* that Adobe introduced into my system so having it hard to do is doubly problematic.
    J
    jehrler
    Inspiring
    July 11, 2007
    I've been trying for days to install the flash player on my mac (of which i'm the only user) finally i went into applications/utilities/disk utility

    i opened disk utility and selected my primary hard drive and under the first aid tab, at the bottom i selected "Repair Disk Permissions". after the process was complete i restarted my computer and when i tried installing the flash player it worked like a charm

    i hope this helps some of you
    Thanks for the suggestion. I actually have run Disk Utility at least three times and restarted once.

    Unfortunately, it is not working for me. Could it have to do with being non-admin and running FileVault? Who knows?
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