Poor quality/low resolution playback in flash

Forum|Forum|11 years ago
October 12, 2014
1 reply
6464 views

I have recently been experiencing problems with poor quality video playback, ie videos appearing low resolution/pixelated. This problem only started in the past week and I noticed that when I downloaded a video from a friends facebook timeline and play it though windows media player, the issue is resolved, so it cannot be a problem with the file itself, but is more likely to do with flash player. It is also worth noting that when the downloaded video is played via Realplayer (which I believe uses flash) it is again pixelated / poor quality.

I have tried performing a clean install of flash, including installing various previous versions and also tried using different browsers – firefox, chrome and internet explorer, but the problem is still present.

I am really baffled by this as up until a few days ago I didn't have any problems.

I am using a laptop which runs Windows 7.

This topic has been closed for replies.

H

Harikon

Participating Frequently

I have seen the same issue ever since the last update. It happens on both windows 7 and windows 8 OS systems.

Tried going back a couple version of Flash, but no effect.

but it is only the plugin, the flash player 10 I have install with the Flash suite works fine.

dawnie1977Author

Participating Frequently

Thank you Harikon. Do you have a link to the one you installed? I'm a bit of a novice - sorry!

dawnie1977Author

Participating Frequently

For general web browsing, please use the most current version of Flash Player. Every release includes important security updates, and you're leaving yourself vulnerable to malware by running old versions.

Video is really complicated, and there are a lot of variables between you and the server where the video lives. If the problems mysteriously appeared, but reverting to an older version didn't make the problems go away, you've eliminated a recent Flash Player change as the cause.

In that instance, I would be looking at network throughput between you and the source of the video stream. Most commercial video sites will dynamically adjust the quality of the video stream in real-time based on the network conditions between you and them, which would explain the fact that the stream plays, but with a visible drop in quality.

Thank you for your reply Jeromie. I am a complete novice when it comes to anything technical so not entirely sure what you mean by network throughput. I am assuming this is the quality of communication between my computer and the source of the video file. However, the problem is present with videos that I have downloaded to my computer. When I play them via Windows Media Player, the playback is fine, but when played via Realplayer, which I believe uses flash, they become pixelated.

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