problemens update versions 25.0.0.127 flash player

Report · Mar 20, 2017

I have problems with the latest update of Flash Player. The installation hangs at 95%. I have been several times re-download the file. The problem remains. I have a Macbook from Apple. Someone also the same problems? How to solve this problem?

Report · Mar 21, 2017

Hi,

try the following steps:

1) uninstall flash completely

2) restart computer

3) install newest flash

4) restart computer

If you still face the issue please specify the following :

Is there an error or does the installation just hang at 95% percent? If it returns an error, what is the error? We'll need the Flash Player installation log files to investigate further. Please do the following:

Review the FAQ Where do I find the Flash Player installation log on the Macintosh?
Configure your system to obtain the install.log and FlashPlayerInstallManager.log files
Attempt to install Flash Player again. When the installation hangs (or returns an error), close out of the installation window
Upload the install.log file (only the portion related to the Flash Player installation) and the FlashInstallManager.log (entire file) to cloud.acrobat.com/send using the instructions at How to share a document
Post the link to the uploaded log files in your reply

Thanks!