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dahill14
dahill14
Participant
May 15, 2018
Question

prompted for administrator name and password when installing Flash Player (Mac)

  • May 15, 2018
  • 2 replies
  • 4557 views

On my Mac, when I first start and it says accept user terms and agreements and then I press Install a window comes up. It says Install Adobe Flash Player is trying to install a new helper tool. It says enter an administrators name and password to allow this. What does this mean

[moderator: edited title to more accurately reflect issue being reported]

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    2 replies

    T
    Test Screen Name
    Legend
    May 16, 2018

    Most software will do this. It's normal, and protects your Mac, so if someone gets to it while you are not watching (e.g. visiting children) they can't install software.

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    May 15, 2018

    This is the operating system prompting for credentials to install the software.  The admin login and password is what you use to log into your system, assuming you have Administrator permissions.  See What userid & password do I need to install Flash Player? for more information.

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