"general installation error" message each time I try and install Flashplayer 13

[Jamski]

I cannot install the latest version of flashplayer. during the installation I keep getting a "general installation error" message.

I have un-installed my old version of flashplayer and followed all the trouble shootong tips but to no avail.

My system is a macintosh, operating with 10.8.5. Any help would be gratefully received......

[C_F_McBlob]

Seehttp://forums.adobe.com/message/6115370#6115370

It addresses this specific error, in OS 10.8.5.

[Jamski]

You are my friend are pretty awesome!! That has done it!! Thank you very much.

[JayQ-HA6SDn]

I'm getting Adobe flash player 13 general installation error to for my windows 7 64 to 32 bit on my Firefox, it just won't update

[C_F_McBlob]

Use the MSI installer: http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_13_plugin....

[JayQ-HA6SDn]

Still not working this is for Version 13.0.0.206 update right?

[C_F_McBlob]

It should be 13.0.0.206.

Download the following:

Flash Player Plug-in (All other browsers) or http://download.macromedia.com/get/flashplayer/current/licensing/win/i nstall_flash_player_13_plugin...

Flash Player Uninstaller

Also, download these:

Shockwave Player Uninstaller

Shockwave Player 112 FULL installer (Other browsers)

Save all the files and close your browser.

Run the uninstallers first (both of them)

Go to: C/Windows/System32

Delete the Macromed folder.

Go to: C/Windows/SysWOW64

Delete the Macromed folder.

Open your Registry Editor (Start>Run or press the Windows key + R and type 'regedit' [minus the quotes] and click OK)

In the Registry Editor, go to:

HKEY_LOCAL_MACHINE/SOFTWARE

Delete the Macromedia folder (Right click and choose "Delete").

Go to:

HKEY_CURRENT_USER/Software and delete the Macromedia folder there too.

Close the Registry Editor and empty your recycle bin.

Run the Flash Player installer, and then the Shockwave FULL installer you downloaded.

[JayQ-HA6SDn]

Perfect thank you so much big help.

[denisw1]

This problem only happened with the current update.  Instead of this laborious workaround, I'll just wait to update to a newer version when Adobe gets around to fixing the update process that includes this workaround.

[C_F_McBlob]

Use the MSI installer. It's MUCH quicker.

[denisw1]

The problem for me was with the latest beta versions as advised to update via filehippo's update checker and Mozilla Firefox's plugin checker.  Both updates failed with the "general installation error" message through this morning.  As of this afternoon, the update has been removed from both the update checker and plugin checker, so it is probably being redone.

When I use the .msi installer suggested above, it comes back saying I have a newer version and the installer quits.  I do have a newer beta version, and that is the one that needed to be updated until taken down.

[C_F_McBlob]

Flash Player Uninstaller

Flash Player 14 Beta Installers

Universal 32-bit and 64-bit installers for Mac and Windows browsers

• Download active-x for Windows – for Internet Explorer only (EXE, 16.2 MB)
• Download plug-in for Windows – for all other browsers (EXE, 16.8 MB)

FORGET all that other stuff I posted earlier, and run the uninstaller, and then the 14 Beta installer.  I just got done putting it on my XP, Vista, 7, 8 & 8.1 machines today.