Skip to main content
giselahausmann
giselahausmann
Participant
July 16, 2015
Answered

"you require permission from TrustedInstaller to make changes to this file".

  • July 16, 2015
  • 1 reply
  • 7215 views

I am trying to make a clean new install of adobe flashplayer. I have downloaded the uninstaller, run it, then went into C - Windows - System 32 - and wanted to deleted any remaining files - but I can't. It says "you require permission from TrustedInstaller to make changes to this file". This is my computer. Nobody else works on it

This topic has been closed for replies.
Correct answer jeromiec83223024

show a little dignity instead of being a broken record.


The screenshots you posted are the version of Flash Player that Microsoft bundled with Windows 10.  Microsoft controls those folders.  We can't write or delete in those locations.  This is an intentional design choice on Microsoft's part.

 

The only way that you can remove those files is to run the appropriate update.  Microsoft will eventually make this patch mandatory, but right now, it's optional and can be manually applied.

 

Microsoft Update for Removal of Flash Player for IE and Edge on Windows 8 and higher

https://support.microsoft.com/en-us/help/4577586/update-for-removal-of-adobe-flash-player 

 

Again, there's no dodge here.   This is Microsoft's distribution of Flash Player, and they've locked the permissions down so that they're the only ones that can modify those locations on the filesystem.  There's no clever workaround to offer. 

1 reply

giselahausmann
giselahausmannAuthor
Participant
July 16, 2015

Thank you all. I have waited 2 1/2 hours for any kind of reply. Nada....

Thus, I have deleted the more detailed descriptions and am heading to  the local computer geek.

Sadly, my world has move a lot quicker, than it does in this forum. I don't even want to bother anybody. I am trying to be considerate! Have a wonderful day!

A
Anonymous
January 21, 2021

i got the same issue

_maria_
Community Manager
_maria_Community Manager
Community Manager
January 21, 2021

Thank you for the quick reply, i appreciat that.

the previous microsoft support didn't work tho.

and the extention still cannot be deleted, what concerns me to be frank.

 


Please ensure you have downloaded the correct file for your Windows version.  When you go to the Microsoft Update Catalog website (linked to from https://support.microsoft.com/en-us/topic/update-for-the-removal-of-adobe-flash-player-october-27-2020-931521b9-075a-ce54-b9af-ff3d5da047d5) to download the actual update there are 38 files for the different Windows and Windows Server versions available, including architecture.


If you've downloaded the correct file for your system and it doesn't work, please contact Microsoft for assistance.  Be sure to tell them you are contacting them about the browser embedded version of Flash Player and running their update.  I've seen too many instances of their support people telling folks to come back to Adobe for help with their browser-embedded Flash Player and update.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices