Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
Locked
1

Scam Flash Updates in Chrome?

Advisor ,
Jan 29, 2017 Jan 29, 2017

I keep getting these "ADOBE FLASH PLAYER SOFTWARE MAY BE OUT OF DATE" pop ups in Chrome (Version 56.0.2924.76 (64-bit)) and OS-X 10.11.6 about 1-2 times a day.

Screen Shot 2017-01-29 at 8.42.13 AM.png

Update URL points to cdn.westbead (.) com  -- is this a scam website?

But OSX System Preferences> Flash Player says I'm up to date -- what gives?

Screen Shot 2017-01-29 at 8.46.17 AM.png

Chrome is a default install -- any ideas on what's triggering this spam?

"End User License Agreement" License and Privacy, Uninstall links all point to cm.bundlore (.) com

Screen Shot 2017-01-29 at 9.03.35 AM.png

2.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 30, 2017 Jan 30, 2017

It’s certainly not coming from Adobe. What does the small print at the bottom of the screen say? Something about SurfBuyer…? Do you have any extensions with that name installed? A search online suggests that this is some sort of adware.

I hope that helps!

Julian

Translate
Adobe Employee ,
Jan 30, 2017 Jan 30, 2017

It’s certainly not coming from Adobe. What does the small print at the bottom of the screen say? Something about SurfBuyer…? Do you have any extensions with that name installed? A search online suggests that this is some sort of adware.

I hope that helps!

Julian

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 30, 2017 Jan 30, 2017

Julian Ball

Thanks for the affirmation,

I looked around a bit more after posting and even saw an Adobe employee note on your forum that Chrome installs its own "Flash Player" -- who can tell anymore these fake Adobe installers or what gets installed -- they look so convincing until you start checking the links and small print???

I'm glad I ran the real Adobe Flash Player installer from OSX System Preferences for a moment's pause to this fake Flash Player update ... no add on extensions (I checked Chrome), also some User/System Library folders mentioned on various tips pages.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 31, 2017 Jan 31, 2017

Glad the feedback helped! I can't be sure if the problem comes from something in Chrome itself or some external component, but if the messages come back in future you might want to try creating a new user profile in Chrome (in the People menu) and switch to using that to see if that eradicates it completely.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 31, 2017 Jan 31, 2017
LATEST

You can also forward a screenshot, and full URL (if you have it) to phishing@adobe.com.  Adobe does take these issues seriously and follows-up on them.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines