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Question

Some Flash objects loading, others not

Forum|Forum|16 years ago
February 2, 2010
6 replies
5127 views

About two weeks ago I had to format my C: drive and reinstall windows, essentially starting over from the beginning with the exception of copying over some things I had saved on an external HD.

I reinstalled everything, and all was well, but just a few days ago I noticed that certain flash related things online weren't loading. I tried watching a video on Myspace, and all I got was a spinning circle

No matter how long I wait, it just spins, and spins, and never loads.

Then I noticed the myspace music players wouldn't load either.

Just a big blank space

However when you right click where the player should be, it's clear theres a flash object there.

I thought this was some issue with Myspace, but then I tried other sites as well.

Nothing ever seems to load.

And there is one other issue.

When you right click where the player should be, and click settings, you get the Flash settings to pop up, but it's frozen...

I can't uncheck to enable hardware acceleration, I can't click the help button, and I can't even click the close button. Nothing clicks.

Now, it's obvious it's a problem to do with Flash, and not the browser, because I get the exact same problems for the exact same websites in both Firefox, and IE8, both of which have Adobe Flash Player 10.0.42.34 installed.

Oh, and for the record, Youtube, Hulu, Google Video, Last.fm's Music Player, and pretty much ever flash based advertisement all load. I'm not sure why those ones do, and the ones above don't, along with a few others.

So does anyone know what the issue is? I've uninstalled and reinstalled Adobe Flash a few times, and nothing seems to help.

This topic has been closed for replies.

A

Anonymous

If a webpage with the same flash content does not work in all browsers, (Chrome, Opera, IE, Firefox, Safari, etc), go to Adobe's Global Manager web page http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html or just right click on the blank Flash player and select " Global Settings", navigate to Global Storage Settings Panel and check the box that says "Allow third party flash content to store data on your computer". This setting applies to your user account ONLY and will have to be checked on every instance of a new user account on your computer(s).

G

gurlzcode2

Participating Frequently

I had the same problem. This fixed it in Firefox, but not IE8. It seems I have two separate

issues, but I did find the fix for one...

Go to your flash player settings here:

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

Make sure you increase the amount of disk space websites can use to store information on. Mine was ridiculously low at 100kb which must be the default setting as I never changed it. I upped mine to 10kb and now my flash stopped freezing in Firefox.

This did NOT fix the problem in IE8 (XP SP3) where some content loads and some does not. Again, they seem to be two separate issues. If I find the answer to that, I will post it here.

Hope this works for you!

A

Anonymous

Hi gurtz, Please understand the Global Settings are each user's personal preferences. Those are choices and they are

made using the Global Settings. Some users don't want any website to store any information on their computers.

The setting that you chose is your personal choice, which is not a "fix" per se. No different than a user's choice on anything else.

Some Global Settings over rule others also, so one needs to read all of the instructions.

Better to also start your own thread, since it appears you just registered today. Or perhaps you started your thread and I just haven't seen it yet.

Regards,

eidnolb

P.S. Oh, isn't 100kb more than 10kb? You said you increased your setting from 100kb to 10kb.

Message was edited by: eidnolb add'l

G

gurlzcode2

Participating Frequently

Apologies.

1. I didn't realize this was your thread. I read this thread when I was having this problem and thought I may share what worked for me. Since the Firefox problem no longer exists, it is "fixed" in my humble opinion. Since the site was one I was working on, I resized the objects and lowered my settings.

2. If you look at the screenshot I posted, it shows 10mb, so 10kb was obviously no more of a typo than you typing gurtz instead of gurlz.

3. I will be happy to start my own thread, as flash is still not working in IE8.

Best of luck to you, Fuchikoma andif you find an answer, please look up "my" thread and share it? It would be most welcome!

eidnolb, thanks for "showing me the way."

Regards.

T

timnchi

Participant

I am having the same problem. I used access the settings in both my browsers but now it is just happening in Firefox 3.6. When I right click a video at youtube.com or wherever it freezes up and I can't change the settings. The settings works in Safari 4. I am using Mac snow leopard 10.6.2. Can someone please help? I tried reinstalling flash player several times, but no good. I am using 10.0.42.34. I even tried install silverlight but that didn't work.

A

Anonymous

Hi timnchi, Please start your own thread now that you have registered today. This thread is all about XP, IE8, FF, Java

and this thread was started by Fuchikoma. You will get someone to help you that is familiar with Mac, which I am not.

There are other Mac users that will be glad to help you.

Thank you,

eidnolb

F

FuchikomaAuthor

Participating Frequently

Thanks for keeping up with this thread and trying to help so much.

The Asus thing I don't believe is much of a problem. My virus and spyware/malware searches never turned up anything regarding that file. Also, Asus is the company that made my mother board (Asus P5L-MX Motherboard), and I have 2 Asus related programs installed (ASUS Update, which updates my drivers, and Asus PC Probe II which monitors my PC's temperatures and fan speed). Regardless though, I removed the asustek thing, because I don't think I even need it.

A

Anonymous

Hi, ok that's good. What seems to be happening with this Mywebsearch is that it gets on computers thru other program installs. I didn't mean to say that Asus was adware. I just finished reading several HJT logs and Asus was never identified

as adware, it was just the vehicle that Mywebsearch got in with. The other person I referred to had installed a different program altogether and just thot Mywebsearch was part of it; but it wasn't.

Well, have a good evening.

eidnolb

F

FuchikomaAuthor

Participating Frequently

BIG UPDATE

Sort Of

This is going to sound weird, but I started searching around more online for help, and I got this idea to make a another User Account. So I went to control panel, user accounts, and I created a new guest account which I just called "Test".

I logged into this new account, and attempted to install Java, and this time I got an error telling me I didn't have the right privilages to install this program. I logged back into my primary account (which is set as an Administrator), deleted the "Test" account, and made another new account called "TestAdmin", which has admin privileges instead of being a guest.

I now logged into this account, and I could finally Install Java.

After I installed Java, I opened Firefox, went to myspace to see if the music player was there, and guess what, it is.

Videos work too.

I then log out of the test account and back into the main account, check the Add/Remove Programs list, and Java JRE 6 update 18 is indeed installed. But.... the flash is still acting up.

It appears Java has no relationship to my problem, because out of curiosity, i went BACK to the TestAdmin account, uninstalled Java, and the myspace music player and video player work just fine.

The issue here appears to be my original user account, which seems to be corrupt or something...

I guess the only way to truly solve this problem is....

1. Create a brand new user account, move all my files to this account, and then delete the corrupt one.

or

2. Copy the correct working files from the TestAdmin account to this account in the hopes that it will fix it.

or

3. Somehow figure out what it is that makes this account bad, and fix that problem, so I won't have to copy/move/delete anything.

F

FuchikomaAuthor

Participating Frequently

No one?

A

Anonymous

Hello, I read this thread tonight because of the subject. Now I usually try to help people with their Flash Player issues and related problems. From your information about the Global Settings perhaps your problems are related. Before tonight I

had not read up on that and quite frankly didn't know too much about it at all. However due to your thread I did and read a lot about it. Since it is very late to go into now I just wanted to tell you that I read enough to know that it is not the easiest to apply. From what I read it could be that some of your Global Settings could be causing your issues with certain websites.

One thing that you can check until I get back to you on the Global Setting issue, is find "View and manage your Internet

Explorer add-ons", look for All add-ons and there should be a drop down arrow. Look for Shockwave Flash Object...

ActiveX Control.....Flash10d.ocx....vs 10.0.42.34(it may or may not be listed) and be sure it is Enabled.

Just one comment on the Global Settings, you may have to reset them. I set all of mine tonight and had to go back and

reset 2 of them. They are somewhat confusing, in that some setting can over ride another setting.

You also may want to have Adobe confirm that Flash Player is installed and the version. You can do that here:

http://www.adobe.com/products/flash/about

Thanks,

eidnolb

F

FuchikomaAuthor

Participating Frequently

Hi, I read your reply and looked at the test results and noticed that you used FF to test. You probably should have tested using IE also.

You checked your add ons and confirmed that "Flash" is there and enabled. Please confirm that this "Flash" is Shockwave Flash Object as I listed. The reason I mention this is because you may have Shockwave Player installed and that is a program and it also has an ActiveX Control in the add ons. However that is an entirely different ActiveX than the one I am looking for. The Shockwave Flash Object is the ActiveX Control for Flash Player, the other one is for the Shockwave Player. They are not the same.

The reason that I said the Global Settings may be an issue, is because you received that message that "User must allow 3rd party Flash content" and then it directed you to the Global Setting site. We will cover that, but I want to make sure that you have the required files in your C:\Windows\System32\Macromed\Flash. Open that and right click on the Flash

folder and post back all that is listed there.

Then using IE, do the Adobe Flash Test and post back those results.

Using FF, go to Tools>Add ons>Plug-in Panel; look for SWF vs 10.0.42.34 and make sure it is Enabled.

Before we address the Global Settings, we need to confirm that Flash Player is installed in both browsers and all of the Flash Player files pertaining to both are installed in the Flash folder and both the ActiveX Shockwave Flash Object is the correct version in the IE add ons and the SWF correct plug-in is installed in FF.

Also, please take a look at the screenshot of the test result you posted using FF. At the top where the Adobe logo is that says "Adobe Flash Player", is that a Red x?

Would you mind telling me what time zone you are in? I am in the U.S., E.S.T.

Thanks,

eidnolb

I'm in PST (GMT - 8:00), currently living in San Diego, California.

Here is all the info you asked for :

(some of the screen shots get cut off by the Forum, so I'll also include a link to image below each one)

IE's Flash test page

http://img693.imageshack.us/img693/8469/intenetexplormedium.png

IE's add on viewer

http://img693.imageshack.us/img693/5031/manageaddonsmedium.png

The flash files in my Windows System32 folder

http://img693.imageshack.us/img693/8836/system32medium.png

And finally, the Add-onview for Firefox

http://img25.imageshack.us/img25/6466/flashforff.png

And the Red X you pointed out in my Firefox Flash Test page screen shot is up to close the tab. I had more than one webpage open when I took that image .Unless there was another Red X you're talking about?

Again, thanks for the reply, and trying to help. Hope I can get this resolved in the future.

T

tulipm

Participant

hi

i have the same problem as you up to this morning not only movies but also musics.

i didn't know what was the cause but from here i understand that the problem is with flash player.

but here is what i did and it worked:

i uninstalled the flash player,

i downloaded microsoft silverlight from microsoft site and installed it

after that again flash player and the problem is gone.

hope it works for you too.

F

FuchikomaAuthor

Participating Frequently

I followed your advice...uninstalled flash, installed silverlight, reinstalled flash, but nothing has changed.

I've uninstalled/reinstalled Flash four or five times now, trying different versions, but again, nothing changes. I still have the same problem everytime.

F

FuchikomaAuthor

Participating Frequently

I think I might have a reason, but no solution.

When trying to view a video on another site, I got this message.

When I follow the link, it takes me to this page,

The problem?

I cannot click the check box to allow third-party flash content.

I can click the Never Ask Again box. I can move the the bar from left to right. But for some reason the third-party box just doesn't want to check off.

I don't think it would matter if it did thought, because no matter what I do in the storage settings, they never save. I'll click and check "never ask again", leave the page, come back, and it will be unchecked. I'll change the amount from None to 10MB, leave, come back, and it's back to None.

So um... any solution to this?

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