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When I open a pdf on the Acrobat Reader DC, it said I need to install Flash Player. But the website said because my computer is Win10. It already have Microsoft Edge and it has Flash player. So I can't re-install it.
How can I open this PDF?!
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Hi,
To get Flash Player for Acrobat Reader, refer to Adobe Flash Player needed for Adobe Acrobat and Adobe Acrobat Reader page and download Flash Player for Windows.
Thanks!
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I already install the flash player. I restart the computer. But still can't read the PDF
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It still shows: You should install the flash player......
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Did you install from the link provided? Could you go to Control Panel\All Control Panel Items and open Flash Player, go to Updates tab and take a screenshot of the same and post it here.
Thanks!
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Acrobat Reader requires NPAPI Flash Player which is not installed on your machine. Go to Adobe Flash Player needed for Adobe Acrobat and Adobe Acrobat Reader page and under Flash Player installs for end users section, click on Windows mentioned under point 1.
Thanks!
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yes. I already done that and it installs the Adobe Flash Player 28 PPAPI which I was highlight in the former picture.
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Can you try opening Adobe Flash Player Install for all versions link in Netscape browser like Firefox and download Flash Player from there.
Thanks!
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it installs the PPAPI, NOT NPAPI
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Based on your screenshots, it doesn't appear you are going to the correct page.
Please do the following:
I deselected the third party offer and the file downloaded was flashplaye29_fa_install.exe, which is the NPAPI plugin, not the PPAPI plugin.
If you continue to get the PPAPI plugin, I recommend installing Firefox and downloading the file using Firefox, which ensures you're getting the correct plugin used by Acrobat.
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Acrobat 详细信息:
沙盒:打开
专用 Reader:否
Multi-Reader on Desktop 支持:关闭
BIOS 版本:XMCC - 0
Windows 目录:C:\Windows
Windows 详细信息:
平板电脑:否
Starter Edition:否
Media Center Edition:否
慢速计算机:否
安装的 Acrobat:
安装的 Acrobat:C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
版本:18.9.20050.254034
创建日期:2017/11/28
创建时间:5:03:54
操作系统:Microsoft Windows 10
操作系统版本:10.0.15063
操作系统厂商:Microsoft Corporation
处理器:Intel64 Family 6 Model 142 Stepping 9 GenuineIntel ~1608 Mhz
会话详细信息:
引导类型:正常
已关机:否
网络:可用
在 Citrix 内部:否
在 VMWare 内部:否
远程会话:否
远程控制:否
使用 JAWS:否
使用 ZoomText: 否
使用 Windows-Eyes:否
使用 NVDA:否
监视器:
名称:Intel(R) HD Graphics 615
分辨率:1920 x 1080 x 60
位/像素:32
可用的物理内存:1961796 KB
可用的虚拟内存:3662620 KB
临时目录:C:\Users\13652\AppData\Local\Temp\acrord32_sbx\
默认的电子邮件程序:网易闪电邮
默认的浏览器:C:\Program Files\Internet Explorer\iexplore.exe
版本:11.00.15063.0 (WinBuild.160101.0800)
创建日期:2018/01/10
创建时间:4:18:51
区域:中文(简体,中国)
时区:中国标准时间
图形加速卡:
版本:0.0.0.0
检查:不支持
物理内存总计:4074596 KB
系统名称:DESKTOP-230V13C
显示详细信息:
屏幕宽度:1920
屏幕高度:1080
显示器数量:1
鼠标按键数量:5
带有鼠标滚轮:是
带有 Pen Windows:否
双字节字符集:是
带有输入方法编辑器:是
屏幕阅读器内部:否
虚拟内存总计:4194176 KB
页面文件空间:4194303 KB
用户名:13652
帐户详细信息:
用户权限:管理员
用户帐户控制:受限
过程完整性:低
配置文件类型:无