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August 10, 2017
Question

To view this page Flash player 11.0 or higher is required

  • August 10, 2017
  • 2 replies
  • 6146 views

I am using my intranet website which uses flash player. I am opening it in ie 11, windows 10. It is giving error" To view this page flash player 10 or higher is required". I have installed Flash player 26 NPPAPI and PPAPI both. But issue is same.

I have disabled ActiveX filtering, add website to compatibility and trust zone. I have also followed this link Windows 10 - Flash content asking Internet Explorer to Install flash player but no luck.Moreover, I have delete files from system32 and syswow64.

This intranet URL is working fine in other windows 10 machines but in my machine.

Please suggest.

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2 replies

August 10, 2017

I have already followed these urls. When i test flash it says either flash is not installed or is disabled. But when i test it in chrome it is successfully tested giving me the version.

divya010193
Adobe Employee
Adobe Employee
August 10, 2017

Hi,

As of Windows 8, Microsoft embeds Flash Player in IE, and Edge (as of WIn10).  The ActiveX EXE or MSI installers DO NOT work on these operating systems.

Since Microsoft embeds Flash Player, all updates are released by Microsoft via Windows Update.  Check to see you have the latest update installed.

The following 2 FAQs may be of assistance:

Also ensure you have the latest sound/video device drivers installed.

Thanks!

August 10, 2017

I have already followed these urls. When i test flash it says either flash is not installed or is disabled. But when i test it in chrome it is successfully tested giving me the version.

August 11, 2017

The major US browser are making it more difficult to run Flash Player.

Please see the following guides:

Adobe Flash Player enabled but not recognized in Windows 10 Edge https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html

Enable Flash Player for Google Chrome

Enable Flash Player for Firefox


The url given are not working. My url is intranet url which is working fine in other machines. It is not working only in my system. I have enabled flash in edge but when I test flash it shows same error as in url i.e. either flash is not installed or not enabled. I think edge takes IE settings because of which flash is also not working in edge. I think if flash works in IE then it will surely work in Edge. Shockwave and authorware add-ons are enabled in IE but I think they are not getting reflected.

It is working fine in Chrome and firefox but the website is IE compatible.

Give me some advanced steps to check corruption of flash and it's supporting files.