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Participant
April 8, 2014
Question

todays Flash player release 13.0.0.182 fails completely on Mac OS X

  • April 8, 2014
  • 8 replies
  • 38866 views

Todays Flash player release 13.0.0.182 for Mac OS X fails on my Mac 10.7.5 on all browsers (Safari and Firefox).

Instead of any flash animation I only get "Plugin-Error" (in German "Plugin-Fehler")

Previous flash player worked without a problem.

Any ideas ?

@Adobe: What's wrong with rel. 13.0.0.182 ?

This topic has been closed for replies.

8 replies

Participant
April 17, 2014

the update is now live; I installed it via the normal update process, and flash is now working fine on my old 'puter

arcadeelkAuthor
Participant
April 18, 2014

Yuppie, yesterday's update to 13.0.0.201 fixed the issue.

Thanks Adobe !

Participating Frequently
April 15, 2014

The 13.0.0.199 Beta just released on the Labs channel worked for me:

http://labs.adobe.com/downloads/flashplayer.html

Should hit all the other channels within 24 hours.

Happy Tax Day.

April 15, 2014

Works on macbook 1,1.....3,1.....& 4,1(always worked)..........WORKS FOR ME!

David R. Purnell
Participating Frequently
April 10, 2014

I've encountered the same problem ("Failed plug-in") with Flash Player 13.0.0.182 on my 2007 Mac Pro 1,1 running OS X 10.7.5 Lion. Can't view any online videos; get error message "Missing plug-in" (on YouTube).

I had v12.0.0.44 on my Mac Pro, and had no problems with it.

So, I used the "Adobe Flash Player Install Manager.app" (in Utilities folder) to UNINSTALL v13.0.0.182, so that I could reinstall v12.0.0.4. The uninstall was successful.

But when I tried to reinstall v12.0.0.4, I got an error message that it failed to install.

So, I reinstalled v13.0.0.182 . . . with the same result as before. No videos will load; "Missing Plug-in."
===============================================

Situation update:


THE LINKS SHOWN BELOW WORKED FOR ME.

NOTE: After running the Flash v13 UNINSTALLER, I restarted my computer.
And then, after running the v12 INSTALLER, I again restarted my computer.
Gratefully, I am back to where I was prior to any involvment with Adobe Flash v13.0.0.182.

I found the following at: https://discussions.apple.com/message/25430515#25430515

====================================================

ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround

10-Apr-2014 08:30

We are aware that Macs created between 2006 and 2007 are currently running into problems using the latest release of Flash Player (version 13).  We apologize for the inconvenience that this is causing.  We are actively investigating the cause and hope to have a full solution to you shortly.  In the meantime, please follow this two step procedure which will revert you back to version 12.

  1. Download and run our uninstaller:http://fpdownload.macromedia.com/get/flashplayer/current/support/unins tall_flash_player_osx.dmg
  2. Download and run the version 12 installer from:http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac /install_flash_player_12_osx.dmg

I will continue to update this thread and post to twitter (@liquidate) when new information is available.

====================================================

Participating Frequently
April 10, 2014

Oops, looks like you beat my reply and succeeded.  Very good.

=====

It sounds like the uninstaller ("Install Manager") did not really succeed, so try it again immediately after a reboot, to make sure nothing is running which might interfere.  If the Install Manager was uninstalled, get it  from the "Download and run our uninstaller" link.

Inspiring
April 11, 2014

iMac 2009

10.9.2

Adobe Flash Player 13 install is different than before, it never asked me to download and open an installer, it just did it by itself.

Now, with 13, it wants me to download and open an installer.

When I do it initializes and downloads something else.

Then, I get an: Error: Unable to proceed with the installation

No options, no info, no nothing.

I feel lucky that it wouldn't even install compared to what I'm reading here.

Lame

April 9, 2014

I have the same problem. my macbook pro won't open any youtube. stuck in the mud. tried deleting and re-installing multiple times. no luck. please help. thanks..

2.2 ghz intel core 2 duo / mavericks 10.9.2

Participant
April 9, 2014

I have had the same exact experience as you "arcadeelk"!  I have read through the entire forum.  Sounds like this is a big problem. Think I will attempt to reinstall 12.0.0.77 for now.  Chris Campell ~ please keep us updated!!! 

Just reinstalled 12 and still getting "Plug-in Failure".  So frustrating.  Any other ideas?

April 9, 2014

Did you have any luck Flashy?  I've got this same problem after a pop up and told me to update my flash player... now nothing works - safari, firefox - utube nothing plays, face book games nothing loads...I tried uninstalling and reinstalling the earlier provided link by earlier poster, to version 12 but Mac won't let me - says I have a more current version installed and basically doesn't seem to want to let me revert... Mac Pro 10.6.8

April 9, 2014

Ok - I finally got the old version that was posted on this forum on page one of this thread, installed and working again... I googled "how to get rid of flash player 13.0" and came across a link to uninstall 13.0 BETA version...?? tried that and then installed the 12.0 version and all is working again - utube, facebook etc...none of the other uninstalls of 13.0 mentioned the word BETA in them - and I've been trying to uninstall it all night and having no luck until I came across the beta uninstall version...

Participant
April 8, 2014

Same issue for me

13 inch late 2006

OSX 17.0.5

Re-install 2 times, cannot use flash anymore

Just broken after installation of 13.0.0.182

Participating Frequently
April 8, 2014

Same issue for me. Works in Chrome. no worky in Safari and Firefox.

Hopefully fix soon and repost installer?

April 8, 2014

Same issue just arose today after update. No function with safari or firefox, works on crome. Disapointing.

C_F_McBlob
Inspiring
April 8, 2014

NeuroImager wrote:

Same issue just arose today after update. No function with safari or firefox, works on crome. Disapointing.

Chrome uses "Pepperflash" which is embedded in the browser.

I just finished updating the beta on my Mavericks and Snow Loepard machines with no problems.

chris.campbell
Community Manager
Community Manager
April 8, 2014

If you haven't already, could you try doing an uninstall first, then reinstalling?

Uninstaller: http://fpdownload.macromedia.com/get/flashplayer/current/support/uninstall_flash_player_osx.dmg

April 8, 2014

I have done that 3 times already, but I keep getting a " plug-in failed" message een before leaving the Adobe website.

David R. Purnell
Participating Frequently
April 14, 2014

This is

  • from Austria
  • on Mac OS X 10.6.8
  • Browser Firefox 28.0
  • after updating to Flash Player 13.0.0.182, getting never before experienced flash player crash reports and trying unsuccessfully most of the so far recommended repair suggestions:

Flash Player crashes when loading


To MichaelPraschma:
Try this. It worked for me (David R. Purnell):

from Adobe Suport page [http://forums.adobe.com/thread/1447282]

ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround

10-Apr-2014 08:30

We are aware that Macs created between 2006 and 2007 are currently running into problems using the latest release of Flash Player (version 13).  We apologize for the inconvenience that this is causing.  We are actively investigating the cause and hope to have a full solution to you shortly.  In the meantime, please follow this two step procedure which will revert you back to version 12.

  1. Download and run our uninstaller:http://fpdownload.macromedia.com/get/flashplayer/current/support/unins tall_flash_player_osx.dmg
  2. Download and run the version 12 installer from:http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac /install_flash_player_12_osx.dmg

After installing Flash Player, you might be presented again with our update dialog.  You have a couple of choices to deal with this.

I recommend simply clicking the red close button on the dialog's title bar to dismiss the dialog.  This dialog will show up once every 7 days or until we update you silently and automatically with the fixed version (45 days maximum).

The other option is to change the notification option during the install to "Never check for updates (not recommended)."  This will suppress the dialog completely.  At some point in the near future Safari will block the old version of Flash Player and you'll be prompted to reinstall the new version of Flash (with the fix).  When that happens you can return to the automatic update selection.

I will continue to update this thread and post to twitter (@liquidate) when new information is available.

Update 4/10:

We have determined that this problem is due to a compiler update in our build infrastructure that exposed a long-standing bug in a Mac system library.  Flash Player now attempts to use CPU instructions that are not available on a subset of supported Mac hardware from 2006 to 2007.  None of the machines in our compatibility labs are affected, so the issue didn't show up in our testing, but we were able to track down a machine that reproduces the issue yesterday.  We're actively working on a fix and I'll update this post again once we have more information.

Update 4/11

Our developers have found a fix for this issue and our quality assurance team will be testing this new build out over the weekend.  If everything looks good, we'll work on how and when we'll get this deployed.

*If copying and pasting the URL from step 2, please note that the forum software is putting a space after "mac".  Please manually remove this space or click on the link to start the download. If you do need to copy the link you can Right-Click or Control-Click on the link and select Copy.