Participant

Question

True Key

Forum|Forum|9 years ago
May 3, 2016
4 replies
7743 views

where do you get off installing this garbage on my computer and how the F do I get it to stop popping up on my browser every 5 min?

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Francois_Co

Participant

Till today, I was able to avoid the bloatware (McAfee and Intel True Key).

But today, maybe because I use ad blockers, the download page had no "third party software" (that is, bloatware) panel, and no check boxes. I supposed that Adobe had, at last, given up these roguish practices. But the bloatware was installed along with the Flash Player update and I could not do anything to stop the process. They probably modified the page especially for people using ad blockers to protect themselves from attacks from websites, because they know these ads haters are also the crapware uncheckers…

Another true rogue ruse is that their crapware waits some time before installing itself, so that I could not find an uninstaller at first! As I'm retired, tenacious, and I had no urgent work to do, I did not give up before the crap was all in place, and I could remove it.

But this practice is a shame for Adobe. Shows that in a world ruled by shareholders, there is no longer any moral rule and the highest good is short term profit, by any means, lies and deceptions.

BTW McAfee used to be a very respected antivirus brand in the late nineties. Now, it has become infamous thanks to its Adobe bundled software. It will probably happen to Intel soon…

Cheating seldom pays in the long term.

_maria_

Community Manager

They probably modified the page especially for people using ad blockers to protect themselves from attacks from websites, because they know these ads haters are also the crapware uncheckers…

This is not true. Do you have JavaScript disabled? If so, then the offers would not have displayed. Please ensure you do not have JavaScript disabled in your browser.

Francois_Co

Participant

OK. You are probably right about Javascript: Indeed I don't properly control Javascript on the version of Firefox I use (52.0a1), and thought it is supposed to be enabled, Firefox seems to block it on many sites. Web sites are so aggressive that using ad blockers and anti-anti-blocker scripts becomes necessary, and I'm regularly overwhelmed by all those plug-ins.

A

Anonymous

Yeah, that definitely doesn't uninstall everything. It leaves True Key processes running and now I can't even install a fresh copy to try to delete it all. There is also still a True Key folder in my Program Files folder, but now I can't see the program from the control panel. Any ideas?

Carm01

Legend

They made some changes lately to the installer.

Instead of 'Mcafee.TrueKey.InstallerService.exe' being the immediate installed process it is now called 'InstallerWrapperService.exe'. Also, There are many services installed and exe that are run with True Key

Here are some of them:

Service started: InstallerWrapperService (Service Installer Wrapper TrueKey)

Service created: McComponentHostService (McAfee Security Scan Component Host Service)

Service created: 0160981474865296mcinstcleanup (McAfee Application Installer Cleanup (0160981474865296))

Service created: TrueKeyScheduler (Intel Security True Key Scheduler)

Service created: TrueKey (Intel Security True Key)

Service created: TrueKeyServiceHelper (Intel Security True Key Helper Service)

Process created: McAfee.TrueKey.ServiceHelper.exe (2124) started by McInst.exe (7100)

Process created: McAfee.TrueKey.Service.exe (5868) started by services.exe (856)

Process created: McTkSchedulerService.exe (960) started by services.exe (856)

After about 10 minutes delay from the initial install of Flash with McAfee products installed to True Key finally Launching. There is a deliberate delay of the installation of True Key for some reason. I tested the actual Install from Intel and there is no delay installing.

I do have a way of wiping out those extra files and services that the uninstall do not remove. I have decided to keep some root folders as I do not know if anyone has some legitimate McAfee products, so feel free to delete the root folders shown below if necessary.

Here is an sample of what will be removed:

9/26/2016 1:46:02 AM SSScheduler.exe process killed

9/26/2016 1:46:03 AM McAfee Security Scan Found, and uninstalled

9/26/2016 1:46:04 AM C:\ProgramData\McAfee Security Scan - directory removed

9/26/2016 1:46:04 AM McAfee Security Scan 64 bit varriant Not found

9/26/2016 1:46:04 AM InstallerWrapperService.exe found, process killed

9/26/2016 1:46:04 AM True Key installed and process killed

9/26/2016 1:46:20 AM TrueKey uninstalled

9/26/2016 1:46:20 AM 0269371474868615mcinstcleanup Service deleted

9/26/2016 1:46:20 AM IntelBCAsvc Service stopped

9/26/2016 1:46:20 AM C:\ProgramData\McAfee\MCLOGS removed

9/26/2016 1:46:20 AM C:\Program Files (x86)\McAfee\Temp removed

9/26/2016 1:46:20 AM C:\Program Files\Intel Security removed

9/26/2016 1:46:21 AM C:\ProgramData\McAfee\WinCore removed

9/26/2016 1:46:23 AM C:\Program Files\TrueKey removed

9/26/2016 1:46:23 AM Au_.exe killed

9/26/2016 1:46:23 AM C:\Program Files\Intel Security\True Key\Application\truekey.exe Windows killed

9/26/2016 1:46:23 AM

If you are interested in this you can look at this thread:

PSA - Automated Silent McAfee Security Scan Plus Remover

Best Regards

Please be sure to mark my post here helpful or answered if I assisted you

Thanks

W

wyashvant

Participant

Goto C:\Program Files\Intel Security\True Key and run the uninstall.exe file.

That's all folks!

Carm01

Legend

That will not remove everything FYI

_maria_

Community Manager

Hi,

True Key is a third-party offer on the Download page:

if you use ad-blockers it would have blocked the third-party offers. To uninstall go to Control Panel > Programs and Features. Look for 'Intel Security True Key' (https://help.truekey.com/hc/en-us/articles/212870718-How-do-I-uninstall-the-True-Key-app-from-my-Windows-device-)

--

Maria

chirsa64368637Author

Participant

I shouldn't have to use third party add blockers when installing industry standard software, and there absolutely was not an uninstall for intel true key in the control panel uninstall list. I had to uninstall in manually.

This is garbage, Adobe loses all credibility with stunts like this, unfortunately all too common.

A

Anonymous

Exactly the same problem: uploaded the latest Adobe update, was never offered the option to uncheck the rest, and not only was McAfee forced on me (who wants McAfee??? Not me! Not any more than the rabies!) but also that "True Key" S***t. Never enabled it, no, it just took control. I had set up my Windows 10 boot so that I would NOT have to enter my password everytime, and this F thing has Fd it up. I had not only to unistall McAfee and True Key that never should have been installed on my computer, but now I have to go set up the boot again so that I DO NOT have to enter my password every time.

If Adobe thinks forcing apps on you that way is going to make us friends with them, you have to wonder in what world their developers are living.

Adobe thumbs down. I'lll think twice now when asked to download the updates.

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