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Pooja Sharma
Participant
June 22, 2020
Answered

Unable to download Flash Player .MSI file from Adobe portals

  • June 22, 2020
  • 2 replies
  • 1172 views

We received an advisory from internal Cyber Threat Assessment team about a new release of Adobe Flash Player for v32.0.0.387 which addresses vulnerabilities in prior versions. I tried downloading the source media (MSI file) by following the same procedure as usual i.e. Go to https://www.adobe.com/in/products/players/flash-player-distribution.html and click on ‘Apply to distribute Flash Player’ followed by filling in form as shown in attachments.

Ideally, an email is sent by Adobe with a link to download latest version however, I have not received it so far.

Could someone please assist on share instructions on how the MSI can be downloaded or has Adobe stopped providing MSI downloads?

Immediate assistance would be highly appreciated.

    This topic has been closed for replies.
    Correct answer Pooja Sharma

    Sure Maria. Could you guide me on how to send the information to you privately please?
    Or let me know your Adobe email id and I can share all the details there.


    Hi All,

    I reapplied for distribution license and this time I did receive the download link email from Adobe.

    Many thanks for advising and sharing valuable information.

    2 replies

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    June 22, 2020

    Adobe has not stopped distributing the MSI installers

     

    https://www.adobe.com/in/products/players/flash-player-distribution.html is the link to apply for a distribution license it is not the link to go to to download the MSI installes.  And as OP mentioned, applying for a distribution license is only required when the 1 year license term has expired.  It's not requested every time there's a new version (monthly).


    Do you already have a distribution license?  If so, the link to go to to download the MSI installers is included in the distribution license approval email you received.  Please refer to that email for the download link.

    P
    Pooja SharmaAuthor
    Participant
    June 22, 2020

    Thanks guys.

    When I visited the download link that comes within distribution license approval email, it says "Your license for Adobe Flash Player distribution expired on 2019-09-11. And so I reapplied but have not received any email on it this time. Nothing in junk/spam also.

    Therefore, I have posted here for help.

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    June 22, 2020

    Hi All,

    I reapplied for distribution license and this time I did receive the download link email from Adobe.

    Many thanks for advising and sharing valuable information.


    Thank you for the update.  Glad the issue is resolved and you're able to download the needed MSI installers.

      T
      Test Screen Name
      Legend
      June 22, 2020

      You only apply at the end of your distribution agreement, not every time you upgrade.

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