Unable to Install Flash Player - Mac

Report · Feb 28, 2017

Hello.

I am unable to install adobe flash player.

Everytime I try it attempts to download and then says download failed

Computer: Mac

Version : Sierra 10.12.3

I have tried with Safari, Firefox and Chrome.

Thank you for any help or insights!

Report · Feb 28, 2017

Hi,

try the following steps:

1) uninstall flash completely

2) restart computer

3) install newest flash

4) restart computer

If you still face the issue please specify the following :

Is there an error or does the installation just hangs? If it returns an error, what is the error? We'll need the Flash Player installation log files to investigate further. Please do the following:

Review the FAQ Where do I find the Flash Player installation log on the Macintosh?
Configure your system to obtain the install.log and FlashPlayerInstallManager.log files
Attempt to install Flash Player again. When the installation hangs (or returns an error), close out of the installation window
Upload the install.log file (only the portion related to the Flash Player installation) and the FlashInstallManager.log (entire file) to cloud.acrobat.com/send using the instructions at How to share a document
Post the link to the uploaded log files in your reply

Thanks!