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mgable
mgable
Participant
September 20, 2016
Question

Updated Flash Player won't run local Videos

  • September 20, 2016
  • 1 reply
  • 7485 views

Hello,

I am currently trying to complete computer based training at work and since the update occurred I am unable to play any of the videos.

It currently gets hung up on 100% when the video tries to load.

I am currently using Google Chrome, and I also tried FireFox and Internet Explorer as well.

How should I begin to fix this issue?

Thank you.

<moderator notes: modified title to clarify issue>

    This topic has been closed for replies.

    1 reply

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    September 20, 2016

    Are the CBT videos on a server, that you access using a website, or are they local on your computer?

    What version of Flash Player do you have installed?

    For each browser, go to https://helpx.adobe.com/flash-player.html and click the 'Check Now' button.  What version is listed?

    For Chrome, in addition to going to the help page, launch the browser and navigate to chrome://plugins.  List the version from the help page and the chrome://plugins page.

    mgable
    mgableAuthor
    Participant
    September 20, 2016

    The CBTs are on my local computer, and I have the latest one. 23.0.0.162

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    September 20, 2016

    I followed what you said for Google Chrome and it did not work.


    Launch Chrome and navigate to the Settings Manager global security settings page

    Post a screenshot of the global security settings panel

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