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Version 17.0.0.188 of shockwave

New Here ,
May 13, 2015 May 13, 2015

Version 17.0.0.188 of shockwave install file opens blank window, won't install.

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Community Expert ,
May 13, 2015 May 13, 2015

Hi lindano,

A common mistake people make is confusing Shockwave and Flash. They are completely separate players. Version 17.0.0.188 relates to the current Flash Player.

So, any questions that you have for the Flash Player should be posted to the Flash Player forum:
https://forums.adobe.com/community/flashplayer

Here is a Flash Player page that can help test if it is installed on your computer as well as deal with various browsers:
https://helpx.adobe.com/flash-player.html

If you're interested in installing Shockwave, you can test and download from:

https://helpx.adobe.com/shockwave.html

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New Here ,
May 13, 2015 May 13, 2015

Thanks. Can't figure out how to post online, but you are right

it is Flash Player. I figured out what was wrong: security settings

were set too high. Changing that fixed the problem.

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Community Expert ,
May 14, 2015 May 14, 2015
LATEST

Glad it is resolved.

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LEGEND ,
May 13, 2015 May 13, 2015
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New Here ,
May 13, 2015 May 13, 2015

Thanks, was Flash. Had security settings set too high. Fixed now.

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