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Videos on Facebook have gone BLACK!

New Here ,
Apr 27, 2015 Apr 27, 2015

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For the past few days, I've not been able to view videos posted to my Facebook timeline.  The sound comes through but I get just a black screen. Does this have anything to do with Flash Player?

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Adobe Employee ,
Apr 27, 2015 Apr 27, 2015

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Could you please right click on the video and tell me the flash player version its using?

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Adobe Employee ,
May 11, 2015 May 11, 2015

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Hi,

Please try out following steps and if it helps

1.Please work through the below guide.

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

Follow the directions in the guide on providing the dxdiag report and additional information about what you tested and observed.

2. disable hardware acceleration in settings.Steps are mentioned in below link

How do I disable or enable hardware acceleration?

Also, please check if the video is using flash content, you can check it by right click on the video.If it shows flash player version, then only the video is flash content video.

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