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1wrighter
Participant
December 26, 2013
Question

Warning: Your Adobe Flash Player version is outdated. (false error message)

  • December 26, 2013
  • 2 replies
  • 3197 views

When I get this false error message and click on the link, Adobe tells me my current Flash Player version is 11.9.900.170 and "Your system is: Windows 64-bit, English". I actually have an iMac with OSX 10.7.5, and Adobe Flash Player 11.9.900.170 already installed. I've reinstalled, deleted Flash Player completely and reinstalled several times and yet I continue getting these false "Windows 64-bit" update needed error messages for my iMac computer. How do I stop these false error messages?

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    2 replies

    J
    jrbooth1
    Participant
    December 30, 2013

    I'm having a similar issue on both my Macbook Pro (OSX Mavericks), my iPhone 5S (iOS 7.0.4) and my wife's iPhone 5C (iOS 7.0.4). It happens on almost every site I viisit and when I launch some apps. I've cleared histories, caches and turned Javascript on/off. Also, get the "warning" when I use Chrome for iOS. I've added an image below of what it looks like on my phone. I'm attempting a factory restore on my 5S. I'll let you know if it helps.

    1
    1wrighterAuthor
    Participant
    December 30, 2013

    Right. My warning is exactly the same. I use Firefox and downloaded two

    extensions: LeechBlock and Block Site. On both, I've blocked the foreign sites

    which appear to be Russian. I still get the popup warning window and just

    cancel it. I'm trying to get Firefox involved but no luck so far. I emailed

    Adobe security & detailed the problem to them two days ago - heard nothing but

    may be due to the holidays. I'll reply again if I get any good news. I also

    downloaded Adobe Shockwave, which I thought might work in place of Flash

    Player, but I still get blank windows on some sites telling me I can't read

    them without Flash Player! Stay tuned...

      A
      Anonymous
      December 26, 2013

      I have the same exact problem and it's been effecting my internet speed as well. Hopefully we can find the solution. Does this happen on any of your mobile devices that shares the same internet?

      1
      1wrighterAuthor
      Participant
      December 27, 2013

      Hasn't happened on my iPhone - yet. Apparently, Adobe thinks I have a Windows

      computer, instead of a Mac. When I click the link to purchase Adobe Photoshop

      Elements 12 (I have version 10 on my Mac), it puts the Windows platform

      version in my cart, not Mac, so I delete it. Yet, when I check my Adobe Flash

      Player version on the Adobe website, it shows the correct Mac version! You're

      right - I hope someone out there can help us straighten Adobe out!

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