Hey Adobe!
I recently upgraded to firefox 37.0.2, but unfortunetly my adobe flash player completly crashed. I unistalled it, and then tried to re-install it on my Windows 7 pc, but when i press the "download" button, and save it, and it starts up, i get a white screen. No little bar with the loading progress, no information, just a white screen. I tried to install Realplayer in hope that it would help the progress, but nope. I am really confused. PLS help? 
1
Reply
Hi,
Please try below options
1)See the instructions below for instructions on disabling hardware acceleration:
https://helpx.adobe.com/flash-player/kb/video-playback-issues.html
For IE-
How to enable or disable software rendering in Internet Explorer
2) Below are instructions to update the video drivers on Windows systems.
- Identify the manufacturer and type of your video card
- open Control Panel, go to Device Manager
- open the Display Adapters drop-down, this will show you the installed video card:
4. identify the device driver version
5. right-click on your display adapter entry and select Properties
6.click on the Driver tab; this will show you the driver version and date:
7.go to the device manufacturer's support site and download the latest driver
AdChoices