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A
Anonymous
June 15, 2014
Question

why will flash player 14 not load into my mac book pro

  • June 15, 2014
  • 1 reply
  • 1126 views

I am trying to load in the latest adobe flash player. I keep getting an error on my mac book pro.

I have checked the book out with mac and there is plenty of memory space and nothing wrong with it.

I have uninstalled all older versions of the player from both my user applications and from the hd app library. I have managed to re-install the installer package but cannot upload the player

    This topic has been closed for replies.

    1 reply

    _maria_
    _maria_
    Legend
    June 18, 2014

    Hello,

    What is the error being returned?

    Please post the contents of the /Users/<YourUserID>/Library/Logs/FlashPlayerInstallManager.log for the install attempts that are failing.  These will be listed at the end of the file.  Each attempt begins and ends with --- log start ---  and --- log end ---.

    Thank you in advance.

    --

    Maria

    L
    LABO Photography
    Participant
    June 19, 2014

    I have the same problem on my iMac with Marvericks. I tried several time to install the new flash player (and removed the old one between) but the results are always the same. He don't download the files needed after I started the install program. Also not when I disable the firewall. Now I have removed my old flash player I have a big problem, what to do

      _maria_
      _maria_
      Legend
      June 19, 2014

      Hi LABO Photography,


      Can you please provide the error you are seeing and the contents of the install log file, as requested from the other user in my previous comment?

      Thank you.

      --

      Maria

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