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M
Mandarelli
Participant
January 3, 2016
Question

windows 10 - flash player issues - states need recent version but up to date

  • January 3, 2016
  • 1 reply
  • 3289 views

I am trying to use the website www.mathletics.com and am having issues with my PC.  I am using windows 10 and from reading forums I can see its best to open IE not Edge for some flash websites.

However, I still cannot use it on IE it says I need a more recent version of Flash player, but my PC is up to date!  I have also enabled active X controls, shockwave flash object is enabled under manage add ons, under internet options and security, scripting is enabled and I have turned off active X filtering for this site as advised by your forums.  Still NOT working!!!! Help!

What can I try next????

This topic has been closed for replies.

1 reply

_maria_
Community Manager
_maria_Community Manager
Community Manager
January 4, 2016

Hi,

Using IE and Edge, please do the following:

Thank you.

--

Maria

M
MandarelliAuthor
Participant
January 4, 2016

Hi Maria

Thanks for your reply.

Here is the screenshot from Edge

This is my screenshot from IE

So basically although it is installed (Windows 10) it is saying it is not enabled, which it is! HELP!!!!!

_maria_
Community Manager
_maria_Community Manager
Community Manager
January 4, 2016

Hi,

Is this a new Win10 PC (purchased with Win10), or did you perform an upgrade? If an upgrade, did you perform a clean install?

Please do the following:

--

Maria

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