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wizard was interrupted before adobe flash player 26 active X could be installed

Guest
Jun 20, 2017 Jun 20, 2017

wizard was interrupted before adobe flash player 26 active X could be installed

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Guest
Jun 20, 2017 Jun 20, 2017

Windows 2003 and 2008 OS have same error when we try to install flash player 26

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Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

Hi,

Which flash player version are you trying to install?

Please provide the logs Where do I find the Flash Player installation log on Windows?

Also, please provide a screenshot of the error message you are getting.

For the meanwhile, You may try the offline installer. Follow these steps

1)Download the uninstaller from: Uninstall Flash Player for Windows

2) Open the page: Installation problems | Flash Player | Windows 7 and earlier

Under the heading "Still having problems" click on the specific link to NPAPI/PPAPI/Activex plugin.

3) Ensure all the browsers are closed. Run the uninstaller and then the offline installer.

Thanks!

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Guest
Jun 20, 2017 Jun 20, 2017

No log is created in C:\WINDOWS\system32\Macromed\Flash\

Error image attached. Adobe.jpg

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Guest
Jun 20, 2017 Jun 20, 2017

I have tried with adobe flash player version 24, it was successfully installed.

Installed failed for below versions.

install_flash_player_26_active_x.msi

install_flash_player_26_plugin.msi

install_flash_player_26_ppapi.msi

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Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

Where are you downloading the msi files from?

MSI installers are available via the Flash Player distribution license at  Adobe Flash Player Distribution | Adobe

If you already have a license, you must have got a mail from noreply@adobe.com with the link from where you can download the msi installers.

Are you using that link to download the files?

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Guest
Jun 21, 2017 Jun 21, 2017

We have deployed successfully on 20 servers with same installable. However this is not installing on 4 different servers in windows 2003 SP2 OS.

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Adobe Employee ,
Jun 21, 2017 Jun 21, 2017
LATEST

Please provide MSI log files with verbose and extra debugging options enabled (option v = verbose, option x = extra debugging).  If there are FlashInstall log files in C:\WIndows\System32\Macromed\Flash (and C:\Windows\SysWOW64\Macromed\Flash on a 64-bit OS), provide those files as well.  Upload the files to cloud.acrobat.com/send using the instructions at How to share a document .

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